Summary
Overview
Work History
Education
Skills
Leadership And Professional Development
Awards
Hobbies and Interests
Timeline
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SCARLETT FORD

SCARLETT FORD

Bowie,MD

Summary

Outgoing Cocktail Server with distinguished history of providing best-in-class service for increased sales. Fantastic customer satisfaction knowledge with great technology skills and CVENT understanding. Dedicated to maintaining efficiency and accuracy in high-traffic times.

Overview

7
7
years of professional experience

Work History

Cocktail Server

Casino Live! & Hotel
12.2022 - Current
  • Responsible and accountable for all aspects of alcoholic and non-alcoholic beverage sales Service to guests throughout the slots area of the gaming floor
  • Stocking FOH

Host

Texas Roadhouse
Salisbury, MD
02.2022 - 12.2022
  • Greeting and seating guests Maintain restaurant cleanliness
  • Stocking FOH

Host

Clout Restaurant & Lounge
Fort Washington, MD
06.2021 - 07.2022
  • Greeting guests
  • Seating guests and organizing menus
  • Maintain restaurant cleanliness.

Host

Phillip’s Seafood
Washington D.C
05.2019 - 07.2020
  • Organizing menus
  • Help guests to their seats
  • Maintain restaurant cleanliness.

Crew Member

Chick Fil A
Location
12.2016 - 01.2019
  • Cleaning the restaurant Worked with POS System Prepared and Organized Orders

Cashier/Store Clerk

Party City
Location
09.2016 - 11.2016
  • Stocking the store,lifting/sorting boxes
  • Maintain store cleanliness

Education

Master of Science - Hospitality and Tourism Management

University of Maryland - Eastern Shore
Princess Anne, MD
05.2023

High School Diploma -

John F Kennedy High School
Silver Spring, MD
05.2018

Skills

  • Microsoft Applications (Excel, Word, PowerPoint & Outlook), Adobe, Java
  • Familiar with ASL & Spanish
  • Beverage Expertise
  • Customer Preferences
  • Accurate Cash Handling
  • Patron Satisfaction
  • Federal Regulations
  • Craft Beer Expertise

Leadership And Professional Development

  • The Thumpyard, Hyattsville, MD, 2021, Present, A boxing club whose main focus is to end gun violence in the D.C/Maryland Metropolitan area with the message “Guns Down, Gloves Up!”
  • MANRRS (Minorities in Agriculture Natural resources and Related Sciences), Princess Anne, MD, 2018, 2020, MANRRS promotes academic and professional advancement by empowering minorities in agriculture, natural resources, and related sciences and provides opportunities for growth.
  • Models Collective (Modeling Team at University of Maryland Eastern Shore), UMES, 2018, 2019, Models Collective is a Modeling Club at UMES that focuses on runway and photography. We provide models with tools to succeed in the fashion and modeling industry.
  • VisArts, Rockville, MD, 2017, Present, VisArts is a nonprofit organization. Their mission is to transform individuals and communities through the visual arts. Their vision is a vibrant, diverse community enriched and connected by the visual arts. At VisArts my roles included assisting in tutoring a classroom of 35 students and preparing classes and cleaning up classrooms

Awards

CVENT Supplier Network Certificate Microsoft Application Certificate: Microsoft Powerpoint Microsoft Application Certificate: Microsoft Excel Microsoft Application Certificate: Microsoft Word Honor Roll Certificate (7x) Broadcast and Journalism Academy (Completed at John F. Kennedy High School)

Hobbies and Interests

Cooking, Interior Decorating, Traveling

Timeline

Cocktail Server

Casino Live! & Hotel
12.2022 - Current

Host

Texas Roadhouse
02.2022 - 12.2022

Host

Clout Restaurant & Lounge
06.2021 - 07.2022

Host

Phillip’s Seafood
05.2019 - 07.2020

Crew Member

Chick Fil A
12.2016 - 01.2019

Cashier/Store Clerk

Party City
09.2016 - 11.2016

Master of Science - Hospitality and Tourism Management

University of Maryland - Eastern Shore

High School Diploma -

John F Kennedy High School
SCARLETT FORD