Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Dennis

Auburn ,WA

Summary

Detail oriented, and competent individual committed to providing excellent and service.

Ability and commitment to follow detailed instructions and hands on Applications.

Ability and commitment to follow detailed instructions and hands on application. Hardworking and motivated individual eager to learn and apply new skills.

Overview

6
6
years of professional experience

Work History

Cocktail Server

Imperial Palace Casino
07.2024 - Current
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.


Cocktail Server

Muckleshoot Casino
07.2023 - 07.2024
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained clean and organized bar area.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.

Cocktail Server

Bally’s Dover Casino
01.2022 - 07.2023
  • Maintained clean and organized bar area.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Communicated with guests to record orders and assess needs.

Registered Behavioral Therapist

Connection Behavior Planning and Intervention
08.2022 - 01.2023
  • Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
  • Modified behavioral disorders caused by delayed or hindered development to help patients better integrate with peer groups and succeed in social and educational environments.
  • Motivated clients to reach treatment goals and supported each through difficult situations and transitions.

Client Relationship Specialist

US Bank
05.2020 - 08.2021
  • Collaborated with internal teams to assess client needs, pain points and revenue strategy.
  • Assisted customers with opening accounts and signing up for new services.
  • Created activities and engagements to enhance customer experience, knowledge, and patronage.

Office Assistant

Central Washington University
03.2019 - 04.2020
  • Delivered clerical support by handling range of routine and special requirements.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Edited and proofread documents for accuracy and completeness.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Direct Support Professional

Kittitas Interactive Management
08.2018 - 02.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Supervised daily activities and provided assistance to staff.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.

Education

Bachelor of Science - Psychology

Central Washington University
Ellensburg, WA
06.2022

Skills

  • Guest Relations Management
  • Behavioral plan management
  • Administrative Support
  • Microsoft Outlook, Word, and Excel

Timeline

Cocktail Server

Imperial Palace Casino
07.2024 - Current

Cocktail Server

Muckleshoot Casino
07.2023 - 07.2024

Registered Behavioral Therapist

Connection Behavior Planning and Intervention
08.2022 - 01.2023

Cocktail Server

Bally’s Dover Casino
01.2022 - 07.2023

Client Relationship Specialist

US Bank
05.2020 - 08.2021

Office Assistant

Central Washington University
03.2019 - 04.2020

Direct Support Professional

Kittitas Interactive Management
08.2018 - 02.2019

Bachelor of Science - Psychology

Central Washington University

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Victoria Dennis