Scarlett Freeberg
Blythewood,SC
Summary
Driven and resourceful administrative professional with 25 + years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Sapphire Promotions LLC
01.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
Front Desk Customer Service Representative
Backyard Pet Spa and Boutique
11.2021 - 03.2023
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Consistently maintained an organized workspace at the front desk, contributing to a professional atmosphere in the hotel lobby area.
- Handled guest complaints with empathy and understanding, working towards satisfactory resolutions.
- Communicated reservation rates and information using suggestive selling techniques to increase occupancy and revenue.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
Certified Pharmacy Technician GS-6
USAF Civilian Service - Beale Airforce Base Clinical Pharmacy
04.2006 - 11.2021
- Provides timely and accurate pharmaceutical care, including procurement, storage, preparation and distribution of medications, under the supervision of a licensed Pharmacist. + In process patients on arrival at Pharmacy Window. + Completes order-entry procedures. + Performs inventory management functions as Logistics Technician. + Performs medication product distribution
- This may involve automated or non-automated processes. + Performs quality control and documentation. + Prepares chemotherapy products. + Prepares oral, topical and injectable products. + Prepare bulk & liquid medications for repackaging and dispensing + Uses and troubleshoots automated pharmaceutical technology. + Pyxis Dispensing System Point of Contact for Medical Group
- Maintainer of stock inventory and refill. + Patient Advocate for Pharmacy Department. + Hazardous Waste Primary Monitor for Pharmacy.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
Certified Pharmacy Technician
Rideout Memorial Hospital Pharmacy
04.1999 - 02.2007
- Provides timely and accurate pharmaceutical care, including procurement, storage, preparation and distribution of medications and IV solutions, under the supervision of a licensed Pharmacist. + Completes order-entry procedures, filing, and billing entry from MARs. + Performs inventory management functions. + Performs medication product distribution. + Performs quality control and documentation. + Prepares IV/Piggyback and Enteral/Parenteral products.
- Examples include epidurals, narcotic infusions and Patient Controlled Analgesia. + Prepares oral, topical and injectable products
- Examples include unit dose, cart fill, repackaging bulk medications, liquids
- Extemporaneously compounded products, antineoplastic and syrups. + Cart fill and IV Admixtures to Hospital Patient Area for dispensing. + Uses and troubleshoots automated pharmaceutical technology. + Pyxis, Omni Cell, and Accudose Systems stock maintainer.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Pharmacy Technician Course -
Fresno City College Institute
Fresno, California03.1999
General Education AA Equivalent -
Fresno City College
Fresno, California05.1992
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Customer Service-Oriented
- Customer Service
- Information confidentiality
- Meticulous attention to detail
- Expense Reporting
- Calendar Management
- Interpersonal Communication
- Scheduling
- Professional and mature
- Meeting planning
- Travel Coordination
- Excel spreadsheets
- Database Management
- Document Preparation
- File Organization
- Project Management
- Staff Management
- Filing and data archiving
- Invoice Processing
- Phone Etiquette
- Business Correspondence
- Presentation Development
- Appointment Setting
- Software Knowledge
- Spreadsheet tracking
Additional Qualifications
Department of Defense Security Clearance, 05/01/03, 12/31/04, 04/01/06, 12/31/16, 04/01/16, 12/31/21
References
References on request
Department of Defense Security Clearence
Date of Investigation: May 2003 (Valid through 2006)
Date of Investigation: April 2006 (Valid through 2016)
Date of Investigation: April 2016 (Valid through 2026)
Timeline
Front Desk Customer Service Representative
Backyard Pet Spa and Boutique
11.2021 - 03.2023
Executive Assistant
Sapphire Promotions LLC
01.2019 - Current
Certified Pharmacy Technician GS-6
USAF Civilian Service - Beale Airforce Base Clinical Pharmacy
04.2006 - 11.2021
Certified Pharmacy Technician
Rideout Memorial Hospital Pharmacy
04.1999 - 02.2007
Pharmacy Technician Course -
Fresno City College Institute
General Education AA Equivalent -
Fresno City College
Similar Profiles
Anna GeorgeAnna George
Owner at Sapphire Business Services, LLCOwner at Sapphire Business Services, LLC
Daisy PerezDaisy Perez
Screen Print Operator at Best Promotions LlcScreen Print Operator at Best Promotions Llc
Elizabeth MeridythElizabeth Meridyth
Small Business Owner at White Sapphire Energy LLCSmall Business Owner at White Sapphire Energy LLC