Scarlett Freeberg
Blythewood,SC
Summary
Driven and resourceful administrative professional with 25 + years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Sapphire Promotions LLC
01.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized and coordinated conferences and monthly meetings.
Front Desk Customer Service Representative
Backyard Pet Spa and Boutique
11.2021 - 03.2023
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Consistently maintained an organized workspace at the front desk, contributing to a professional atmosphere in the hotel lobby area.
- Handled guest complaints with empathy and understanding, working towards satisfactory resolutions.
- Communicated reservation rates and information using suggestive selling techniques to increase occupancy and revenue.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
Certified Pharmacy Technician GS-6
USAF Civilian Service - Beale Airforce Base Clinical Pharmacy
04.2006 - 11.2021
- Provides timely and accurate pharmaceutical care, including procurement, storage, preparation and distribution of medications, under the supervision of a licensed Pharmacist. + In process patients on arrival at Pharmacy Window. + Completes order-entry procedures. + Performs inventory management functions as Logistics Technician. + Performs medication product distribution
- This may involve automated or non-automated processes. + Performs quality control and documentation. + Prepares chemotherapy products. + Prepares oral, topical and injectable products. + Prepare bulk & liquid medications for repackaging and dispensing + Uses and troubleshoots automated pharmaceutical technology. + Pyxis Dispensing System Point of Contact for Medical Group
- Maintainer of stock inventory and refill. + Patient Advocate for Pharmacy Department. + Hazardous Waste Primary Monitor for Pharmacy.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
Certified Pharmacy Technician
Rideout Memorial Hospital Pharmacy
04.1999 - 02.2007
- Provides timely and accurate pharmaceutical care, including procurement, storage, preparation and distribution of medications and IV solutions, under the supervision of a licensed Pharmacist. + Completes order-entry procedures, filing, and billing entry from MARs. + Performs inventory management functions. + Performs medication product distribution. + Performs quality control and documentation. + Prepares IV/Piggyback and Enteral/Parenteral products.
- Examples include epidurals, narcotic infusions and Patient Controlled Analgesia. + Prepares oral, topical and injectable products
- Examples include unit dose, cart fill, repackaging bulk medications, liquids
- Extemporaneously compounded products, antineoplastic and syrups. + Cart fill and IV Admixtures to Hospital Patient Area for dispensing. + Uses and troubleshoots automated pharmaceutical technology. + Pyxis, Omni Cell, and Accudose Systems stock maintainer.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Pharmacy Technician Course -
Fresno City College Institute
Fresno, California03.1999
General Education AA Equivalent -
Fresno City College
Fresno, California05.1992
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Schedule & calendar planning
- Office Administration
- Customer Service-Oriented
- Customer Service
- Information confidentiality
- Meticulous attention to detail
- Expense Reporting
- Calendar Management
- Interpersonal Communication
- Scheduling
- Professional and mature
- Meeting planning
- Travel Coordination
- Excel spreadsheets
- Database Management
- Document Preparation
- File Organization
- Project Management
- Staff Management
- Filing and data archiving
- Invoice Processing
- Phone Etiquette
- Business Correspondence
- Presentation Development
- Appointment Setting
- Software Knowledge
- Spreadsheet tracking
Additional Qualifications
Department of Defense Security Clearance, 05/01/03, 12/31/04, 04/01/06, 12/31/16, 04/01/16, 12/31/21
References
References on request
Department of Defense Security Clearence
Date of Investigation: May 2003 (Valid through 2006)
Date of Investigation: April 2006 (Valid through 2016)
Date of Investigation: April 2016 (Valid through 2026)
Timeline
Front Desk Customer Service Representative
Backyard Pet Spa and Boutique
11.2021 - 03.2023
Executive Assistant
Sapphire Promotions LLC
01.2019 - Current
Certified Pharmacy Technician GS-6
USAF Civilian Service - Beale Airforce Base Clinical Pharmacy
04.2006 - 11.2021
Certified Pharmacy Technician
Rideout Memorial Hospital Pharmacy
04.1999 - 02.2007
Pharmacy Technician Course -
Fresno City College Institute
General Education AA Equivalent -
Fresno City College
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