Scarlett Jackson
Overview
2
2
years of professional experience
Work History
Server
The Admiral Pub
Warren, RI
06.2025 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Engaged with customers to build rapport, fostering repeat business through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on menu offerings and operational procedures.
Host
Portside Tavern
Bristol, RI
11.2024 - Current
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservation system, optimizing table assignments for efficiency.
- Coordinated with kitchen staff to communicate guest needs and preferences.
- Handled guest inquiries and complaints, enhancing overall dining experience.
- Assisted in training new hosts on standard operating procedures.
- Supported team during peak hours to ensure smooth operations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Event Server
Rhode Island Country Club
Barrington, RI
04.2023 - 08.2024
- Assisted in setting up event spaces, ensuring proper layout and decoration.
- Delivered food and beverages promptly to guests, adhering to service standards.
- Managed clean-up tasks post-events, maintaining cleanliness and organization.
- Collaborated with team members to ensure seamless service during events.
- Provided support during events by anticipating guest needs and addressing concerns.
- Adapted quickly to changing event requirements, demonstrating flexibility and efficiency.
Education
Mt. Hope High School
Bristol, RI06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Task prioritization
- leadership
- Organization
- Positive and professional
- Team player
- Adaptable and flexible
- Multitasking Abilities
- Problem-solving
Timeline
Server
The Admiral Pub
06.2025 - Current
Host
Portside Tavern
11.2024 - Current
Event Server
Rhode Island Country Club
04.2023 - 08.2024
Mt. Hope High School