Scarlett Jones
Tai Li Chinese Restaurant
TACOMA,WA
1
year of professional experience
Dedicated host with strong customer service skills, ensuring a welcoming atmosphere for guests. Proficient in multitasking and time management, consistently enhancing guest experiences. I'm a friendly and dependable person who enjoys working with others and making people feel welcome and comfortable. I am a quick learner, organizer and able to handle multiple task at once while staying positive and calm. I take pride in being responsible, proving good customer service and always doing my best to help others when i am needed.
Work History
Host
8 Months- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted in coordinating wait times for guests during peak hours.
- Communicated effectively with kitchen staff to relay special requests.
- Handled guest inquiries and concerns promptly, enhancing customer satisfaction.
- Adapted quickly to changing circumstances, ensuring smooth operations at all times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Daycare Worker
3 Months- Assisted children in daily activities, fostering a safe and engaging environment.
- Supervised playtime to ensure safety and promote social interaction among children.
- Implemented age-appropriate educational activities to enhance cognitive development.
- Communicated effectively with parents regarding children's progress and needs.
- Organized and maintained cleanliness of play areas and learning materials.
- Monitored behavior and provided guidance to encourage positive interactions among peers.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged good behaviors using positive reinforcement methods.
- Maintained child-friendly environment with access to outdoor activities.
- Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Developed age-appropriate activities and crafts to engage children.
- Read stories, sang songs and facilitated creative play.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Adaptable to change
Professional appearance
Server support
Customer engagement
Food allergy awareness
Greeting guests
Cleaning and sanitation
Timeline
Host
Tai Li Chinese Restaurant
11.2025 - 07.2026Read More
Daycare Worker
Atascocita Karate School
06.2025 - 09.2025Read More
Atascoctia High School
High School Diploma
Read More