Scarlett Parsons
Fort Wayne,IN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Surgery Scheduler
Physical Medicine Consultants
09.2023 - 01.2024
- Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Utilized advanced software tools to optimize appointment availability and efficiently manage surgeon calendars.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Leasing Agent
CYM Living
04.2022 - 03.2023
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
Behavior Technician
Children Autism Center
01.2021 - 04.2022
- Enhanced client progress by implementing individualized behavior intervention plans.
- Collaborated with multidisciplinary teams to develop comprehensive treatment strategies for clients.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Ivy Tech Community College of Indiana
Fort Wayne, IN05.2026
High School Diploma -
Eminence High School
Eminence, KY05.2015
Skills
- Schedule Coordination
- Payment Collection
- Educating Patients
- Verifying Insurance
- Customer Service
- Office Administration
- Time Management
- Stress Management
- Medical Terminology
- Data Entry
- CPR/ First aid/ AED Certified
Timeline
Surgery Scheduler
Physical Medicine Consultants
09.2023 - 01.2024
Leasing Agent
CYM Living
04.2022 - 03.2023
Behavior Technician
Children Autism Center
01.2021 - 04.2022
Associate of Applied Science - Diagnostic Medical Sonography
Ivy Tech Community College of Indiana
High School Diploma -
Eminence High School
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