Scarlett Shields Robison
Batesville,MS
Summary
Hardworking Medical Office Manager providing excellent customer service and task delegation skills. Creates patient satisfaction through efficient scheduling, registration and financial counseling, addressing questions and complaints. Strong organization abilities build thorough and comprehensive filing systems.
Overview
18
18
years of professional experience
Work History
Medical Office Manager
Childrens Clinic Of Oxford
Oxford, Mississippi
10.2015 - Current
- Planned and controlled budgets for contracts, equipment and supplies.
- Coordinated and conducted classes to teach procedures to new staff members.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Maintained rural health status
- Oversaw Vaccine for Children audits
Utilization Review Coordinator
Quitman County Hospital
Marks, Mississippi
03.2013 - 03.2014
- Explained policies, procedures and services to patients.
- Reviewed and updated utilization review criteria and guidelines to reflect current standards of practice.
- Monitored and reported on trends in utilization patterns.
RN Floor Nurse
Tri lakes Medical
Batesville, Mississippi
04.2007 - 03.2012
- Provided emotional support to patients dealing with difficult diagnoses or lifestyle changes.
- Supervised CNAs and other staff delivering care in setting by coaching and supporting.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Education
Associate of Applied Science - Nursing
Northwest Mississippi Community College
Senatobia, MS12-2006
Skills
- Professional telephone etiquette
- Financial analysis
- Physician coordination
- Medical procedures scheduling
Accomplishments
- Life member of Junior Auxiliary of Batesville, MS. During my time as an active member I held the office of provisional trainer, vice president, president, and associate to the board
- Deacon at the Batesville Presbyterian Church in Batesville
Timeline
Medical Office Manager
Childrens Clinic Of Oxford
10.2015 - Current
Utilization Review Coordinator
Quitman County Hospital
03.2013 - 03.2014
RN Floor Nurse
Tri lakes Medical
04.2007 - 03.2012
Associate of Applied Science - Nursing
Northwest Mississippi Community College