Schiquetta R. Reese
West Carrollton,USA
Summary
Experienced healthcare management professional prepared to drive operational excellence and patient care. Strong focus on team collaboration and adaptability to changing needs. Skilled in streamlining processes, managing budgets, and improving patient satisfaction. Reliable, results-oriented leader with strategic mindset and effective communication abilities.
Overview
10
10
years of professional experience
Work History
Patient Access Specialist
Miami Valley Hospital
Dayton, OH
12.2021 - Current
- Maintained accurate records of patient registration information in electronic health record system (EPIC).
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
Patient Access Supervisor
Springhill Medical Center
Mobile, AL
08.2020 - 11.2021
- Oversaw daily operations of patient access department, ensuring optimal workflow and service delivery.
- Maintained compliance with all relevant regulations including HIPAA guidelines on patient privacy protection while handling sensitive information during registration processes.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Health Care Compliance Specialist
Spring Hill Medical Center
Mobile, AL
08.2019 - 07.2020
- Served as point of contact for issue resolution,resulting in a 60% reduction in issues and complaints
- Developed strategies for addressing identified gaps in regulatory knowledge within the organization, enhancing overall compliance awareness.
- Led training sessions for staff on compliance regulations and best practices, enhancing overall awareness.
Accounts Receivable Specialist
TruBridge
Mobile, AL
06.2016 - 07.2019
- Manage accounts for over 20 insurance companies and 100 patients
- Improved invoice accuracy rate by 15%
- Reduced write-offs by $50,000 annually
Education
Master of Science - Health Care Administration
University of South Alabama
Mobile, AL05-2019
Bachelor of Science - Professional Health Sciences
University of South Alabama
Mobile, AL05-2017
Skills
- Strong organizational skills
- Collaborative team member
- Proactive solution development
- Leadership
- Healthcare information systems
- Office management
- HIPAA compliance
Timeline
Patient Access Specialist
Miami Valley Hospital
12.2021 - Current
Patient Access Supervisor
Springhill Medical Center
08.2020 - 11.2021
Health Care Compliance Specialist
Spring Hill Medical Center
08.2019 - 07.2020
Accounts Receivable Specialist
TruBridge
06.2016 - 07.2019
Master of Science - Health Care Administration
University of South Alabama
Bachelor of Science - Professional Health Sciences
University of South Alabama