Proficient in team building and problem resolution, leveraging strong leadership skills to enhance operational efficiency. Experienced in managing diverse teams and streamlining communication processes to achieve high tenant satisfaction and employee retention.
Work History
General Manager
10 Years 9 Months
Watland Properties | 11.2015 - 08.2026
Directed cross-functional teams to improve tenant satisfaction through streamlined communication and service delivery processes.
Implemented cost control measures resulting in significant budget reductions without compromising service quality.
Led operational strategy to enhance property management efficiency across multiple residential and commercial assets.
Developed training programs for staff, increasing employee retention rates and enhancing customer service skills.
Fostered relationships with key stakeholders, including contractors and local agencies, to facilitate project completion on time and within budget.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Pocket Feeder
2 Years 1 Month
Bang Printing | 10.2015 - 11.2017
Operated and maintained pocket feeder machinery for efficient production runs.
Monitored quality control processes to ensure print accuracy and consistency.
Collaborated with team members to streamline workflow and reduce downtime.
Trained new employees on equipment operation and safety protocols.
Conducted regular equipment inspections to identify maintenance needs promptly.
Coordinated with supervisors to prioritize tasks based on production schedules.
Education
GED
AEC | Brainerd, MN
Relevant Coursework: [Subject] & [Subject]
Professional Development: General Manager training through Wyndham.