Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Administrative Assistant
Department Of Youth Rehabilitation Services
Washington, DC
03.2025 - Current
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Answered questions from customers regarding products and services offered by the company.
Managed database systems containing customer contact information.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Scheduled appointments between clients and customers and internal staff members.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Processed invoices for payment using accounting software applications.
Maintained office supplies inventory by checking stock to determine inventory level.
Safety Coordinator
Arlington County Public Schools
Arlington, VA
10.2023 - 02.2025
Performed daily workplace inspections to identify potential hazards and corrective action plans.
Participated in the development of Injury and Illness Prevention Programs.
Conducted regular safety meetings, orientations and training sessions for employees.
Monitored contractor activities onsite to ensure adherence to company standards for safety.
Ensured that all workers are trained in proper lockout and tagout procedures prior to working on energized equipment.
Analyzed data from safety audits and investigations to identify trends in unsafe conditions or behaviors.
Investigated employee accidents and incidents to determine root causes and develop preventive measures.
Developed and implemented safety policies and procedures to ensure compliance with federal regulations.
Intake Specialist
Norther Virginia Juvenile Detention Center
Alexandria, VA
10.2011 - 09.2023
Reviewed referral sources for appropriateness prior to admission into program.
Adhered to ethical standards outlined by regulatory bodies governing the practice of social work.
Documented all patient contact activities in accordance with agency standards and regulations.
Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
Provided education about mental health issues to individuals, families, and community groups.
Assessed patient needs through review of medical records and interviews with patients and their families.
Scheduled appointments for clients as needed for outside services such as counseling or medical care.
Processed paperwork, obtained billing forms and secured confidential information.
Answered and logged incoming inquiries via phone, fax and email.
Issued, gathered and inspected intake forms to confirm correct signatures and information.
Youth Development Representative at Department Of Youth Rehabilitation ServicesYouth Development Representative at Department Of Youth Rehabilitation Services
Youth Development Representaive at Department Of Youth Rehabilitation ServicesYouth Development Representaive at Department Of Youth Rehabilitation Services