Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Oncology Financial Advocate
Thomas Jefferson University Hospital SKCC
Philadelphia, PA
2024.04 - Current
Developed financial plans for clients to ensure their long-term financial stability.
Assessed client's financial goals and objectives, providing guidance and support throughout the process.
Provided technical assistance in understanding various financial documents such as loan agreements and insurance policies.
Certified Nursing Assistant
Temple University Hospital
Philadelphia
2023.09 - Current
Promptly answered call lights and addressed patient needs
Monitored vital signs, such as blood pressure, pulse rate, and respiration rate
Maintained constant surveillance of patient health, identifying changes in both their physical and mental status.
Oncology Specilalist
Thomas Jefferson University Hospital-SKCC
Philadelphia
2021.05 - 2024.04
Executed billing tasks and accurately documented information in company databases.
Complied with HIPAA laws and followed personal and health data procedures to prevent information breaches
Managed chemotherapy protocols in adherence to physician orders
Coordinated with healthcare team members to strategize, execute, and elevate treatment plans
Ensured timely submission of precertification requests to payers for review
Patient Service Representative
Thomas Jefferson University Hospitals-Methodist Division
Philadelphia, PA
2020.06 - 2021.05
Aided patients with completing check-in and payment documentation
Took copayments and maintained daily financial records.
Identified patient financial needs and directed eligible patients to appropriate county, state, or federal agencies for financial assistance
Performed diverse data entry tasks using knowledge of electronic medical record systems and medical terminology.
Patient Access Representative
Holy Redeemer Hospital
Meadowbrook
2018.07 - 2020.06
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines
Coordinated review, revision and creation of operational policies within ER Department
Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Education
Associate of Arts - Health Care Studies
Community College of Philadelphia
05.2022
High School Diploma - Health & Medical
Northeast High School
06.2017
Bachelor of Science -
Thomas Jefferson University
Philadelphia, PA
Skills
HIPAA Compliance
Insurance Verification
Billing
Epic
ICD 10/ HCPCS
Oncology
CPR BLS Certified
Critical thinking
Works effectively
Assignment deadlines
MS Word
Excel
Outlook
Certification
CPR certified through American Heart Association
Certified Medical Biller
Timeline
Oncology Financial Advocate
Thomas Jefferson University Hospital SKCC
2024.04 - Current
Certified Nursing Assistant
Temple University Hospital
2023.09 - Current
Oncology Specilalist
Thomas Jefferson University Hospital-SKCC
2021.05 - 2024.04
Patient Service Representative
Thomas Jefferson University Hospitals-Methodist Division
2020.06 - 2021.05
Patient Access Representative
Holy Redeemer Hospital
2018.07 - 2020.06
Associate of Arts - Health Care Studies
Community College of Philadelphia
High School Diploma - Health & Medical
Northeast High School
Bachelor of Science -
Thomas Jefferson University
CPR certified through American Heart Association
Certified Medical Biller
Similar Profiles
Schyler JosephSchyler Joseph
Certified Nursing Assistant at Temple University HospitalCertified Nursing Assistant at Temple University Hospital