Stephen Loomis
Customer Service & Repair Technician
Nashville
Summary
Experienced technician in appliance repair ready to make a significant contribution. Skilled in diagnostics, troubleshooting, and hands-on repairs with a focus on customer satisfaction and reliability. Known for effective teamwork and adaptability to meet changing needs, resulting in timely and high-quality results. Dependable with the technical expertise needed for success in this role.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
1
1
Language
Work History
Appliance Repair Technician
Tuckers Appliances
02.2022 - Current
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
- Facilitated repairs by disassembling defective and broken equipment.
- Educated customers on use, care and adjustments of appliances.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
Tire Buster/ Forman Assistant
Suburban Tire Company
02.2016 - 05.2021
- All general service on customer vehicles, as well as selling things they missed.
- Cleaning every inch of the showroom and shop and offices.
- Loaded/Unloaded thousands of tires from truck to store and then deliver them to various stores with same name.
- Ran important errands for owner/VP.
- Contact: Nathan Leffler 630-584-1866
Maintenance Technician
Cress Creek Golf Club
04.2018 - 06.2018
- Company Overview: High Class Private Golf Course
- Managed the property and maintained the landscaping.
- Managed the fleet of golf carts for patrons.
- Assisted in helping setup corporate events.
- High Class Private Golf Course
- Contact: -Chase (630) 355-7300
Room Service/Server
Herrington Hotel & Spa
03.2017 - 03.2018
- Company Overview: A High Class Hotel Off The Fox River
- Serving drinks to patrons, while recommending meals selections and pairings.
- Servicing patrons in their rooms while providing information on attractions within the town/hotel.
- Setting up special packages patrons request to be placed inside rooms ie flowers and chocolate.
- A High Class Hotel Off The Fox River
- Contact: -Jesse M (630) 208-7433
Education
Automotive Technology - Automotive Tech - 1 (Basics and Understanding Of The Automotive World)
Fox Valley Career Center
Maple Park, IL 10.2013 - 06.2014
Skills
Computer skills
Performing maintenance
Electrical troubleshooting
Multimeter usage
Diagnosing problems
Power tools operation
Blueprint interpretation
Schematic reading
Repair cost estimation
Appliance diagnostics
Certification
Automotive Tech Course 1, 09/01/13 - 06/01/14, The basics of general service in the automotive field and diagnosing future problems that may occur
Accomplishments
- Student Of The Month, 03/01/12, Won for Best Attitude In The Morning, Drive To Learn, Willing To Teach Others
- Student Of The Year, 03/01/09, Won for best attitude, attendance, drive to learn, and willingness to offer support for peers
Interests
Aviation
Video-Gaming
Technology
Automotive
Meditation
Hiking
Timeline
Appliance Repair Technician
Tuckers Appliances
02.2022 - Current
Maintenance Technician
Cress Creek Golf Club
04.2018 - 06.2018
Room Service/Server
Herrington Hotel & Spa
03.2017 - 03.2018
Tire Buster/ Forman Assistant
Suburban Tire Company
02.2016 - 05.2021
Automotive Technology - Automotive Tech - 1 (Basics and Understanding Of The Automotive World)
Fox Valley Career Center
10.2013 - 06.2014
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