Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Abrams

Bloomington,ID

Summary

Dynamic Parts Manager with a proven track record at Abra Collision, excelling in inventory control and customer satisfaction. Skilled in price quoting and parts pulling, I foster team collaboration and enhance operational efficiency, significantly improving service delivery and client relationships. Committed to achieving excellence in every aspect of parts management.

Overview

27
27
years of professional experience

Work History

Parts Counterman

Curry Auto Center
05.2022 - Current
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Assisted customers with diagnosing problems for [Type] equipment and purchasing necessary replacements.
  • Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.

Store Manager

Performance Refinish Supply
08.2020 - 03.2022
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Parts Manager

Abra Collision
01.2019 - 08.2020
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.

Parts Counter Person

Curry Auto Center
05.1999 - 04.2018
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.

Education

High School Diploma -

BHSN
Bloomington, IN
06-1994

Skills

  • Price quoting
  • Parts pulling
  • Purchase troubleshooting
  • Returns processing
  • Excellent customer skills
  • Very good communicating to others

Timeline

Parts Counterman

Curry Auto Center
05.2022 - Current

Store Manager

Performance Refinish Supply
08.2020 - 03.2022

Parts Manager

Abra Collision
01.2019 - 08.2020

Parts Counter Person

Curry Auto Center
05.1999 - 04.2018

High School Diploma -

BHSN
Scott Abrams