Seasoned small business owner with 25 years of experience in operations management, business strategy, and vendor management. Proven track record of leveraging emerging trends and technologies to drive business development initiatives and exceed sales targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Communication Solutions Unlimited, Inc.
Tallahassee, Florida
01.2007 - Current
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Negotiated contracts with vendors and suppliers.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Provided direction and guidance to employees.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Delegated work to staff, setting priorities and goals.
Managed service staff to ensure customer satisfaction and compliance with company policies.
Developed and maintained relationships with customers, vendors, and suppliers.
Education
High School Diploma -
Cairo High School
Cairo, GA
06-1988
Skills
Effective Strategic Planning
Workforce Planning and Development
Operational Management
Customer Support
Employee Development
Staff Management
Certification
Florida Specialist Contractors License ES12000653
SSCA Elite SIP Training Certification 1427999380526
SSCA Networking for VOIP Training 1428281714387
SSCA SIP and Cloud Training 1429301262177
ESI ecloud Architect Certification 3.0
ESI Professional Level on eSIP Evolution E Series Certification 3.0
Timeline
Owner
Communication Solutions Unlimited, Inc.
01.2007 - Current
High School Diploma -
Cairo High School
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