Open To Work
Scott Billings
Troy,NY
Summary
Result-oriented Delivery Supervisor with background managing delivery teams, ensuring on-time distribution, and maintaining high-quality customer service. Skilled in route planning and logistics coordination. Demonstrated ability to streamline processes for improved efficiency and productivity. Proven track record of positive leadership, problem-solving abilities, and strong communication skills. Noted for enhancing operational effectiveness within previous roles.
Overview
15
15
years of professional experience
2008
2008
years of post-secondary education
Work History
Delivery Supervisor
Imperial Pools Inc.
Latham, New York
04.2011 - Current
- Coordinated schedules between delivery teams and customer service representatives.
- Trained new delivery staff on safety protocols and operational procedures.
- Collaborated with warehouse staff to streamline order fulfillment processes.
- Ensured that all delivery orders were processed accurately and efficiently.
- Coordinated with customer service representatives regarding delivery issues or complaints promptly and professionally.
- Conducted regular meetings with drivers to discuss areas of improvement or any concerns.
- Managed performance issues with delivery team members.
- Developed team environment to support engagement and high performance.
- Monitored staff and organization of delivery department.
- Determined shipping methods and prepared bills of lading
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Directed cargo loading to monitor even distribution of weight.
Education
Watervliet Highschool
Watervliet, NYSkills
- Delivery coordination
- Order fulfillment
- Performance management
- Team leadership/ supervision
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Process improvement
- Decision-making capacity
- Staff training and development
- Strong work ethic
- Forklift operation
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $100000/yrTimeline
Delivery Supervisor
Imperial Pools Inc.
04.2011 - Current
Watervliet Highschool