Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Bowman

Caledonia,NY

Summary

Obtain a position that will allow me to utilize my extensive customer service experience, problem solving abilities and strong leadership skills.

Highly organized, detail oriented, and self-motivated. Over 12 years technical and customer service experience. Effective problem solver; team player and proven leader with consistency.

Overview

19
19
years of professional experience

Work History

Account Manager

United Oxygen and Medical Equipment
01.2019 - Current
  • Independently manage internal sales and external sales representation
  • Actively manage existing base of business
  • Created new business opportunities within key accounts within the assigned geography
  • Worked independently with internal sales and external sales representation
  • Assisted customer service and sales representation with preparation and distribution of quotes
  • Worked within a multinational organization to identify and appropriately assign opportunities based on business capabilities/needs
  • Created account specific and territory-based sales reports detailing current revenue stream(s), pipeline/funnel opportunities, and sales forecasting
  • Executed sales efforts in an ethical, cooperative and professional manner
  • Maintained consistency within the company image
  • Reported market intelligence, competitive conditions, and customer feedback to plant and executive level management.

Governmental sales specialist

Land Pro Equipment
01.2013 - 01.2019
  • Manage existing governmental accounts
  • Obtain and maintain incumbent accounts
  • Perform daily/Weekly inspections on equipment
  • Communicate any discrepancies to Owner of company
  • Manage accounts through Sourcewell & OGS state contracts.

Apheresis Manager

American Red Cross Biomedical Services
01.2012 - 01.2013
  • Manage Apheresis Supervisors and staff for Greater NY Penn Region
  • Oversee Marketing operations for promotional services
  • Manage Tele recruitment team for NY Penn & Greater Boston Region
  • Review daily collection goals, make appropriate scheduling changes for need
  • Actively manage departmental budget vs cost
  • In all managed over 250 employees across regions.

Apheresis Supervisor

American Red Cross Biomedical Services
01.2008 - 01.2012
  • Supervised all Apheresis operations for the West Henrietta and Greece Collection Sites
  • Supervised Scheduling and Marketing operations for the NY-Penn Region
  • Oversaw all Apheresis Collection Staff between the West Henrietta and Greece Collection Sites; in total 80 staff
  • Continued responsibly to perform Apheresis Collection Specialist II tasks, as necessary.

Apheresis Collection Specialists II (Charge staff)

American Red Cross Biomedical Services
01.2005 - 01.2008
  • Continued promotion of exceptional donor care, during the collection of safe units of separated blood parts, in accordance with the Code of Federal Regulations (CFR), American Red Cross Biomedical Services Directives, standard operating procedures (SOP), and the consent decree
  • Demonstrated excellence in customer service/public relations while promoting a positive, professional image of the American Red Cross
  • Operated several blood separation processors including: Amicus (platelet/plasma cells), Auto-C (plasma cells), and Alex (red cells)
  • Maintained accurate donor charts, to track blood losses, to insure maximum levels of collection were not exceeded
  • Took accurate donor histories, performed fast passed phlebotomy with accuracy and care, and operated the Haemonetices MCS+LN8 150 (Red Cell) processor
  • Promoted exceptional donor care, during the collection of safe units of separated blood parts, in accordance with the Code of Federal Regulations (CFR), American Red Cross Biomedical Services Directives, standard operating procedures (SOP), and the consent decree.

Education

Criminal Justice / Business -

State University of New York @ Monroe Community College

Diploma -

Williamson High School

Skills

  • Account Development
  • Schedule Management
  • Contract Negotiation
  • Account Management

Timeline

Account Manager

United Oxygen and Medical Equipment
01.2019 - Current

Governmental sales specialist

Land Pro Equipment
01.2013 - 01.2019

Apheresis Manager

American Red Cross Biomedical Services
01.2012 - 01.2013

Apheresis Supervisor

American Red Cross Biomedical Services
01.2008 - 01.2012

Apheresis Collection Specialists II (Charge staff)

American Red Cross Biomedical Services
01.2005 - 01.2008

Criminal Justice / Business -

State University of New York @ Monroe Community College

Diploma -

Williamson High School
Scott Bowman