Scott Brostrom
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor
TForce Freight
02.2023 - 03.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Oversaw safety procedures in accordance with Company, OSHA, and DOT guidelines.
- Prepared and implemented action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
- Worked with Central Dispatch to effectively and efficiently move freight to destinations within Company service standards.
- Scheduled employees in accordance with hours planning and service requirements.
Local Cartage Driver / Driver Safety Trainer
UPS Freight
06.2016 - 02.2023
- Drove local P&D.
- Worked am and pm dock unloading/loading trailers following company quality methods and DOT/OSHA compliance.
- Responsible for safety performance and safety trainings for drivers.
- Responsible for investigations and reports of auto accidents, injury and health & safety matters of drivers.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
PT Operations Supervisor
UPS Freight
07.2013 - 04.2016
- Streamlined PM operations by implementing efficient processes and procedures.
- Enhanced team productivity with thorough training and performance monitoring.
- Improved customer satisfaction levels by closely monitoring service quality standards.
- Boosted team morale through effective communication and consistent recognition of accomplishments.
- Facilitated smooth workflow transitions, collaborating with other departments for seamless handoffs.
- Developed a safety-conscious culture within the workplace through continuous training and adherence to regulations.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CASkills
- Logistics Coordination
- Operations Management
- Safety oversight
- Compliance Management
- Quality Assurance
- Performance monitoring
- Staff Supervision
- Logistics expertise
- Team Training
- Office Management
- Staff Development and Training
- Employee Supervision
Certification
- Certified Driver Safety Trainer, UPS Freight - 2019-2023
Timeline
Operations Supervisor
TForce Freight
02.2023 - 03.2024
Local Cartage Driver / Driver Safety Trainer
UPS Freight
06.2016 - 02.2023
PT Operations Supervisor
UPS Freight
07.2013 - 04.2016
High School Diploma -
Arroyo High School
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