Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Caldwell

Nursing Student
Houston

Summary

Nursing student with 8 years of experience in customer service and team management, demonstrating a strong foundation in conflict resolution and adaptability. Passionate about applying skills in healthcare, with a focus on patient care and team collaboration to drive positive outcomes.

Overview

8
8
years of professional experience

Work History

Shift Manager

Sweetgreen
02.2022 - 12.2025
  • Led daily operations, ensuring smooth service and staff efficiency, enhancing customer satisfaction.
  • Managed team schedules, improving shift coverage and reducing overtime costs.
  • Implemented training programs, boosting staff skills and productivity.
  • Resolved customer issues promptly, maintaining high service standards.
  • Tracked receipts, employee hours, and inventory movements.

Barista

Starbucks
03.2018 - 02.2022
  • Provided fast, accurate service in a high-volume environment
  • Maintained strong hygiene and safety standards
  • Communicated effectively with customers and team members
  • Handled multitasking and pressure calmly and professionally

Education

ADN - Nursing

Lone Star College North Harris
05.2027

Skills

  • Customer Service
  • Conflict Resolution
  • Time Management
  • Documentation and reporting
  • Direct patient care

Timeline

Shift Manager

Sweetgreen
02.2022 - 12.2025

Barista

Starbucks
03.2018 - 02.2022

ADN - Nursing

Lone Star College North Harris
Scott CaldwellNursing Student