Scott Campbell
Milton,Washington
Summary
Dedicated to bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Puget Sound Logistics And Deliveries
09.2023 - Current
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Provided exceptional customer service during deliveries, fostering positive relationships between the company and clients.
- Increased customer satisfaction by ensuring timely and accurate deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
SALES ASSOCIATE
Red Robin
08.2021 - 09.2023
- Worked quick and efficiently to increase customer turnover, leading to higher daily sales.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Met merchandising standards by keeping store stocked and products faced.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
DELIVERY EXPERT
Carpe Diem Pizza Co
09.2018 - 08.2021
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
AUTO MECHANIC ASSISTANT
ABRA Auto Body and Repair
07.2018 - 10.2018
- Performed work per company processes and servicing standards
- Reviewed and prioritized assigned work orders and coordinated workflow to meet quoted deadlines
- Retained a loyal customer base by delivering consistent high-quality service that exceeded expectations.
- Promoted a positive workplace culture through effective communication skills when collaborating with team members during high-pressure situations.
Education
BAS IN MARKETING & ENTREPRENEURSHIP CANDIDATE -
Green River College
Auburn, WA06.2023
Skills
- Customer Relations
- Relationship Building
- De-Escalation Techniques
- Goal-Driven
- Positive Customer Engagement
- Verbal/written communication
- Multi-tasking strength
- Adapt to diverse groups
- Microsoft applications proficiency
Timeline
Delivery Driver
Puget Sound Logistics And Deliveries
09.2023 - Current
SALES ASSOCIATE
Red Robin
08.2021 - 09.2023
DELIVERY EXPERT
Carpe Diem Pizza Co
09.2018 - 08.2021
AUTO MECHANIC ASSISTANT
ABRA Auto Body and Repair
07.2018 - 10.2018
BAS IN MARKETING & ENTREPRENEURSHIP CANDIDATE -
Green River College
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