Scott Clark
Fishers,IN
Summary
Customer-oriented Manager with 15+ years of experience focused on increasing revenues and customer satisfaction. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulously leads team and strategically targets company objectives with allocated resources, offering positive motivational acumen.
Serviced-focused Manager, dedicated to delivering continuous positive customer experiences, promoting loyalty and repeat business. Able to handle operational needs. Sales focused leader with good judgment and planning abilities.
Overview
28
28
years of professional experience
Work History
General Manager
BP / Rickers / Getgo
Fishers, IN
06.2008 - Current
- Successfully increased sales year-over-year while focused on team development .
General Manager
Marathon Petroleum Corp
Whitestown, IN
09.2007 - 06.2008
- Manage $2 million facility, generating over$500,000 in monthly sales
- Interview, hire, train and provide performance appraisals
Staffing Manager
Robert Half International Inc.
Fishers, IN
06.2006 - 06.2007
- Recruit quality candidates by identifying new prospects and initiating contact in anticipation of matching desired skill-sets with candidates.
- Develop strong relationships with client companies, coupled with developing new relationships with new companies.
State Sales Manager / Large Account Manager
Benicorp Financial
Indianapolis, IN
06.2003 - 06.2006
- As Large Account Manager, provide risk assessment regarding a company's group health insurance, insuring that generation of appropriate revenue based on risk assessment of each prospective company a ten-state area.
- As Arkansas State Sales Manager, contact independent agents, systematically follow-up with agents and cases, appoint agents, terminate non-productive agents; rebuild partnerships, while provide product training and resources in an effort to develop a loyal agent base.
Account Executive
Telesource Solutions
Greenwood, IN
06.2002 - 06.2003
- Contact mortgage brokers throughout the country selling telemarketing time from call center, generating qualified homeowners leads with an interest in refinancing.
- Twice received “Sales Executive of the Week”.
Operations Manager / Project Team Lead /SAP SD Consultant
Best Access Systems
Indianapolis, IN
12.1994 - 06.2002
- SAP Team Member 2000-2002
- Convert three major legacy systems into one unified, multi-national enterprise system, including Manufacturing and over 30 diverse sales offices.
- Operations Manager 1994-2001
- Simultaneously functioned as Operations Manager, Customer Support Manager and Field Operations Manager for an $8 million two-state territory, increasing profits from 5.7% to 10.2%
- Met or exceeded timelines and costs through transition.
- Held responsibility for customer service, production, payroll, human resources, in addition to accounting functions for two offices.
- Twice received the company's highest recognition as “Sales Office of the Year”, 1995 and 1998.
- Coordinated budgetary guidelines, annual marketing plan, payroll, staff evaluations, and customer satisfaction attainment levels.
Education
Bachelor of Science - Business Administration
SUNY At Buffalo
Buffalo, NY05.1995
Associate of Applied Science - Accounting
Bryant And Stratton College
Buffalo, NY05.1988
Skills
- Assignment Delegation
- Verbal and Written Communication
- Supplier Monitoring
- Decision Making
- Staff Scheduling
- Team Leadership
- Employee Motivation
- Customer Service Management
Accomplishments
- Managed c-store that was awarded 'Store of the Year'
- Twice received "Sales office of year".
Timeline
General Manager
BP / Rickers / Getgo
06.2008 - Current
General Manager
Marathon Petroleum Corp
09.2007 - 06.2008
Staffing Manager
Robert Half International Inc.
06.2006 - 06.2007
State Sales Manager / Large Account Manager
Benicorp Financial
06.2003 - 06.2006
Account Executive
Telesource Solutions
06.2002 - 06.2003
Operations Manager / Project Team Lead /SAP SD Consultant
Best Access Systems
12.1994 - 06.2002
Bachelor of Science - Business Administration
SUNY At Buffalo
Associate of Applied Science - Accounting
Bryant And Stratton College
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