Scott Coleman
Plantation,FL
Summary
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Ready to apply three years of experience and diverse skills to new role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Event Service Assistant
Student Union Event Services
Jacksonville, FL
02.2022 - 05.2024
- Responsible for event setup, operation of audiovisual (A/V) equipment, equipment maintenance, and direct customer or client support
- Ensured proper venue setup through close collaboration with facilities management personnel.
- Monitored event activities to guarantee adherence to established schedules and plans throughout each gathering''s duration.
Customer Service Associate
Pinch A Penny
Davie, FL
05.2022 - 08.2022
- Replacing or refilling jugs of chlorine, conducting water tests and assisting customers with any questions that they may have about their pools, conducting customer purchases, assisting with the upkeep of the store for a presentable area
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Associate
Old Navy Outlet
Sunrise, FL
01.2019 - 01.2020
- Assisted customers with purchases, organized stock throughout the store, enabled transactions with customers, helped train new employees for better customer service help.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Arts in Political Science - Political Science
College of Arts And Sciences, University of North Florida
Jacksonville, FL05.2024
Skills
- Detail Oriented
- Guest Management
- Problem Resolution
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
References
- Ally Necolettos, necolettosalexandra@gmail.com
- Virginia Kemption, v.kemption@unf.edu
Timeline
Customer Service Associate
Pinch A Penny
05.2022 - 08.2022
Event Service Assistant
Student Union Event Services
02.2022 - 05.2024
Sales Associate
Old Navy Outlet
01.2019 - 01.2020
Bachelor of Arts in Political Science - Political Science
College of Arts And Sciences, University of North Florida