Source, screen, and place qualified travel nurses in temporary assignments across the U.S., ensuring staffing needs are met for hospitals and healthcare facilities.
Manage full-cycle recruiting from job requisition to onboarding, including credential verification, contract negotiation, and relocation support.
Build and maintain a pipeline of nurses through job boards, referrals, social media, and networking events.
Collaborate with account managers and hospital clients to match travel nurses with suitable roles, balancing urgency with quality.
Consistently exceed monthly placement targets by 15–20%, contributing to record-high company revenue.
Provide 24/7 support to travel nurses during assignments, ensuring satisfaction and retention
Program Director
Crestwood Behavorial Health
Fallbrook, CA
11.2021 - 10.2024
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Maintained consistent review of the program mission to ensure compliance with title 9 requirements.
Managed various clinical departments within the department including the Assistant Program Directors, Program Manager, Dual Recovery Specialist, Pre-Vocational Specialists, Service Coordinator II, Service Coordinators, Preceptor, Recovery Coach, and Peer Support Specialist.
Ensured compliance with all staff annual recertifications including CPR, TB, Physicals, Pro-Act, and scheduled in-service hours.
Completed employee reviews on an intro employee and annual basis.
Managed employee growth plans and performance improvement plans for the department.
Responsible for hiring and terming of employees within the department.
Developed and reviewed various policy and procedure to ensure best practice.
Ensure compliance in both CARF accreditation and DHCS site reviews.
Provided and oversaw consistent clinical supervision for all direct care staff.
Responsible for developing and maintaining day to day program activities, engagement, and oversight of facility.
Acts as an advisor in unusual and/or difficult cases when requested.
On-Call during off hours to provide continued guidance to the staff through 24/7 hours.
Communicated regularly with stakeholders, updating on progress to build support for program.
Developed and implemented program evaluation systems to assess program impact.
Oversaw staff schedules and assignments to handle programming demands.
Monitored programming schedules, conformance to guidelines and quality.
Identified risks and developed mitigation plans.
Shift Lead
Crestwood Behavioral Health
San Diego, CA
07.2020 - 11.2021
Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Involved in educational support with new hires and new staff on the floor.
Managed both client care and staff needs on each individual night shift.
Point person for crisis on the floor and questions regarding care.
Involved in weekly treatment team meetings that involved developing and coordinating new services and policies
Service Coordinator/ DBT Therapist
Crestwood Behavioral Health
San Diego, CA
07.2019 - 11.2021
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Connected clients with outsourced community agencies.
Managed the medication cart while overseeing medication pass.
Remained in contact with pharmacies to fill medication.
Ran a variety of groups including emotion management, money management, spirituality, CBT, DBT.
Maintained appropriate communication with outsourced case managers, conservators, and rep payees.
Complete both admission and discharge paperwork
Complete timely weekly and monthly assessments for assigned residents
Managed caseload of up to eight individuals
Designed individualized service plans that took into account clients’ goals and preferences and work to support clients to build on their independence
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
Team lead on the PM shift
Provided counseling to clients in need of support
Remain in constant communication with treatment team regarding clients overall well-being
Practice Dialectical Behavioral Therapy with an individual client on a weekly basis
Recovery Coach
Crestwood Behavioral Health
San Diego, CA
07.2018 - 04.2019
Provided counseling and support to clients
Completed required documentation in timely manner.
Guided clients in effective therapeutic exercises integrated from Dialectical Behavior Therapy (DBT).
Developed goal-oriented educational and activity counseling to improve clients' level of functioning.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Coordinated with nursing staff to process and direct patients to appropriate departments
Research Assistant
UC Davis Center for Mind and Brain
02.2017 - 02.2018
Worked on recent studies within the lab
Analyzed data and images of the brain
Communicate with other research assistants and graduate students on findings
Recorded data and maintained source documentation following good documentation practices.
Worked with principal investigators to coordinate qualitative research into findings.
Recruited and screened participants for Brain Jams study and administered psychological tests and demographic surveys.
Performed statistical, qualitative and quantitative analysis.
UC Davis Club Baseball President
UC Davis Clubs
04.2017 - 06.2018
Communicated with players to make sure grades were strong and that players remained eligible
Contact other teams, schedule games
Facilitate and resolve interpersonal team conflict
Schedule umpires to attend and officiate the scheduled games.
Made sure that all issues and problems were covered within the team.
Aided in any off-field issues that players dealt with
Attend meetings and make sure that the team is following all UC Davis Club and National Club Baseball Associations rules and policies
Communicate with team, governing body, student governing body, and outside sources in order to schedule games and resolve any conflict
Vice President
UC Davis Clubs
04.2016 - 2017
Assist in managing the UC Davis Club Baseball team
Help players gain more experience with the game while keeping them focused on school, the work, and studying needed to get done
Education
Bachelor of Arts - Psychology
UC Davis
Davis, CA
2019
Awards
Crestwood Behavioral Health: 2020 Employee of the Year
Crestwood Behavioral Health: 2022 Leader of the Year