Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Davis

Palm Harbor,FL

Summary

IT professional with demonstrated program management, project management, software development, and service management expertise. Experience with developing and managing onshore, offshore, and virtual teams. Proven ability to initiate, manage and close complex projects. Developed leadership and strategic planning skills in fast-paced corporate environments. Looking to bring forward looking decision-making skills, deep experiences, and sound judgment to positively impact company success.

Overview

32
32
years of professional experience

Work History

Senior Manager - Information Systems & Technology

Apple, Inc
08.2014 - Current

Managed PMOs for Enterprise Business Systems, Infrastructure Services, and Global Network Services

Enterprise Business Systems

  • Managing departments project and resource budget
  • Oversight of Agile SDLC process for custom developed software
  • Facilitating adoption of No Code and Low Code solutions and management of supporting platforms
  • Vendor management for 3rd party software solutions - Airtable, Retool, and Wrike

Infrastructure Services

  • Management and execution of datacenter programs and projects for Infrastructure Systems
  • Developing and influencing customer relationships with applications teams
  • Driving automation of infrastructure delivery programs and process
  • Cross functional execution of IMT level priorities and initiatives

Global Network Services

  • Delivery and execution of global scale programs and projects for Retail and Corporate Global Network, Compute, and Voice Services
  • Landscape includes 492 retail locations, 87 Corporate Offices, and 68 Field Sales Offices
  • Using a partnership approach with peer engineering, technology, and business units to meet delivery schedules and work quality requirements
  • Moved the GNCS organization from a project focused approach to a program management organization focused agility and high success results

IT Director - Supplier Service Management/Business Management

Juniper Networks
10.2009 - 08.2014
  • Management of Junipers IT Service Suppliers (SaaS, PaaS, IaaS, Managed Services, and Telecom)
  • Budget planning and contract structuring
  • Focused on delivering service excellence through supplier and vendor partnerships
  • Management of ~$50M of IT and Telecom services
  • Lead complex contract negotiations
  • Team reduced Telecom spend 10%+ year over year
  • Managed enterprise agreements for VMware, Microsoft, Oracle, Adobe, Symantec
  • Service Delivery Management for T-Systems, IBM, Taos, Tech Mahindra, and TCS
  • Telecom Management of Verizon, AT&T, Vodafone and other global carriers
  • Implementation and Management of IT Service Supplier Program
  • Worked directly with Procurement, Finance, and legal on engagement cycle
  • Execution of Supplier/Vendor Continuous Improvement Process
  • Transitioned IT Operations to a Service Management Model
  • Lead transition efforts for Identity and Access Management, Change Management, Compliance Management (SOX), and the restructuring of the Infrastructure Services department
  • Utilization of ITIL framework to build quality and high availability services
  • Implementation of Service Now

Sr. Project Manager IT Infrastructure

Taos Mountain (Juniper Networks)
11.2008 - 10.2009
  • Senior Project Manager responsible for managing the implementation of a virtualized server environment to support Juniper's CRM and ERP enhancement program
  • Specific project scope centered on building a mix of virtualized Solaris, Windows Server, and Linux servers to support development and test environments for boundary CRM systems
  • Project management role consists of creating the infrastructure project plan, resource planning and management, project budget creation and monitoring, task management, monitoring project performance, and risk management

Program Manager Digital Technology and Web Development

Grey Group
02.2008 - 10.2008
  • Managed website and online marketing development projects for multiple corporate clients
  • Task performed include proposal and SOW development, creation of project plans, managing and controlling project execution, managing project costs, monitoring and reporting on project performance
  • Managing projects using both Agile and PMBOK project management methodologies
  • Websites developed using Flex, Flash, PHP, JavaScript, MySQL, and Oracle9i
  • Managed the redesign, development, and implementation of a multi-state online health insurance application tool for a major health insurance client
  • Implemented Agile (SCRUM) as a methodology for website development
  • Managed the relationship and work schedule for the offshore development vendor in China

Program Manager Kaiser Permanente

Pomeroy IT Solutions
08.2005 - 02.2008
  • Managed the delivery of $11mil of annual Staffing and Technology Services to a national health care client
  • Responsibilities included managing client expectations, client facing process management, tracking and improving account's financial performance, project staffing, and business development
  • Met with all levels of client management to review service performance, issues management, facilitate key process changes and improvements, and create value add opportunities for the client
  • Collaborated with client and internal teams to create and execute SOWs
  • Pursued and secured new strategic and tactical revenue opportunities
  • Lead project manager managing Windows NT4 to Windows 2003 Server P2P refresh projects for a major health care client
  • Project covered 268 sites across the continental US and Hawaii
  • Managed the project budget and resource requirements as demanded by project activities in order to meet client SLA expectations
  • Directed pre-project technical pilot to ensure deliverability of client engineered solution
  • Produced project reports used to track project performance, evaluate progress and identify potential risk to project deliverables and budget

IT Consultant

IT Consultant (Self Employed)
01.2002 - 07.2005
  • Provided information technology consulting and project management services to small and medium sized businesses

Director - Information Technology

UBS AG
12.1995 - 12.2001

Fixed Income Trading Division

  • Directly responsible for managing multiple application development projects from initiation to production using C++, Visual Basic, ASP, VBScript, Java, Sybase, Oracle, MS SQL, XML, HTML, COM/COM+, Unix and Windows NT
  • Collaborated with Analyst, Traders, and Senior Managers to identify and develop new methodology for delivering analytics and pricing models
  • Addressed and resolved internal and cross-functional client issues relating to application portfolio management and interfacing
  • Facilitated production of project plans, project review meetings, and produced status reports to track the overall progress of projects
  • Managed the planning and tracking of the departmental and project budgets to ensure costs were kept within guidelines


Loans and Banking Products Division

  • Managed the business unit's application portfolio comprised of 3rd party software and internally developed applications


Investment Banking Division

  • Served as technical lead and project manager for the Investment Banking Groups Windows 3.1/Novell to Windows NT migration project

Senior Manager IT Operations

CBS Inc.
03.1993 - 12.1995
  • Managed IT operational support of company's 32 TV and Radio Stations
  • Coverage included WAN/LAN, onsite infrastructure, and end user computing

Education

CAPM

Project Management Institute
06.2012

Skills

  • Program/Project Management
  • Supplier Service Management (SaaS, PaaS, IaaS, and Managed Services)
  • Telecommunications
  • IT Service Management
  • Software Development - Agile and Non-Agile Methodologies
  • IT Business Management - finance, vendor management, organization
  • Asset Lifecycle Management

Timeline

Senior Manager - Information Systems & Technology

Apple, Inc
08.2014 - Current

IT Director - Supplier Service Management/Business Management

Juniper Networks
10.2009 - 08.2014

Sr. Project Manager IT Infrastructure

Taos Mountain (Juniper Networks)
11.2008 - 10.2009

Program Manager Digital Technology and Web Development

Grey Group
02.2008 - 10.2008

Program Manager Kaiser Permanente

Pomeroy IT Solutions
08.2005 - 02.2008

IT Consultant

IT Consultant (Self Employed)
01.2002 - 07.2005

Director - Information Technology

UBS AG
12.1995 - 12.2001

Senior Manager IT Operations

CBS Inc.
03.1993 - 12.1995

CAPM

Project Management Institute
Scott Davis