Highly competent sales specialist with accounting, planning and management experience tailoring back over a span of 15 years. Versed in development and implementation of established and new businesses. Valued for my ability to execute in fast-paced, demanding environments that require strong interpersonal skills. Great in problem solving. My drive and passion help others. I love to serve and change lives. I am blessed and honored to serve. I've build many strong relationships at local hospitals and other medical facilities in the are. I've never seen a goal that I would.'t achieve.
Overview
21
21
years of professional experience
Work History
Marketing and Admissions Director
Benbrook Nursing and Rehab
2025.06 - 2026.06
Makes daily sales calls to assigned accounts such as hospital case managers, social workers, physicians, hospital discharge planners and administrators, professional organizations, home health agencies, families, etc. to understand the need for program services and to communicate services offered which meet these needs to obtain referrals of patients with the goal of developing new business
Demonstrates growth in hospital referrals, as reflected in an increase of overall occupancy and quality mix in Regency facilities and ancillary service lines
Decides acceptance of patients and coordinates admission process with facility staff by utilizing the facility clinical and financial grids
Increased census by 25% with numbers reach as high as 98 residents. Never droping below 90
Increased Medicare numbers by over 200%
Community Resource Director
Brookdale Senior Living
2022.09 - 2024.08
Plan, organize, and manage the overall operation of the sales on behalf of independent living, assisted living, and memory care
Discovery of client's needs and desires with the community's products and services; Closing and post-sales activities. Use good listening techniques and demonstrate exceptional customer service. Find solutions to fill all of prospects needs.
Creates and maintains a positive image of the community with residents, the community, and other staff associates. Maintains effective relationships with all residents and their families. Attends resident functions as appropriate.
Completes and maintains the CRM (lead database) for some potential residents and all referral contacts within 24 hours of time of activity. This includes documentation of all completed and scheduled sales activities.
Operations/Sales Manager in the DFW area
Tangent Group International
2015.04 - 2022.09
Lead a high-performing team; instituted morale boosting, reward and recognition initiatives and fostered a metrics-based performance culture.
Selected to provide personal security and protection to VIP clients.
Provide expedited entry and exit to principals for special events.
Conduct security assessments for high-value clients attending events.
Ensure desired security logistics objectives, priorities, and schedules were met and communicated to management to ensure a cost-effective operation.
Sales Manager/Operations Leader
Gardner Protective Services
2012.12 - 2015.04
Planned and scheduled project timelines while managing project budgets and equipment
Developed and presented sales strategy ideas to the board
Logistics
Organized and arranged appointments and interview and training schedules
Sales Manager
The Bonham Group Senior Living - Home Health care - Hospice
2005.06 - 2012.12
The sales planning and execution for the Community Census always above 90%
Presented the different lifestyles available at community (Independent Living, Assisted Living & Memory Care), and personalized care services to present a specific plan tailored to meet their needs.
Completes and maintains the CRM (lead database) for some potential residents and all referral contacts within 24 hours of time of activity. This includes documentation of all completed and scheduled sales activities.
Establish public relations events to promote goodwill in the community and work with other sales team members and management to plan, coordinate, and implement monthly prospects and/or referral source activities and events.
Develop, lead and execute sales processes, systems and forms; compile, track and analyze sales data/reports to manage the performance of the Community
Discovery of client's needs and desires with the community's products and services; Closing and post-sales activities. Use good listening techniques and demonstrate exceptional customer service. Find solutions to fill all of prospects needs.
Education
MBA of Healthcare Administration -
American Military University
2026-06
Bachelor of Business Administration - undefined
American Military University
2018-01
Skills
Collaborative Problem-solving
Enrollment forecasting
Admissions management
Planning and coordination
Teamwork and collaboration
Excellent communication
Timeline
Marketing and Admissions Director
Benbrook Nursing and Rehab
2025.06 - 2026.06
Community Resource Director
Brookdale Senior Living
2022.09 - 2024.08
Operations/Sales Manager in the DFW area
Tangent Group International
2015.04 - 2022.09
Sales Manager/Operations Leader
Gardner Protective Services
2012.12 - 2015.04
Sales Manager
The Bonham Group Senior Living - Home Health care - Hospice
Director of Admissions and Marketing at Athens Health and Rehabilitation CenterDirector of Admissions and Marketing at Athens Health and Rehabilitation Center