Motivating National Sales Manager with over 20 years of experience coaching and building sales teams to reach performance goals. Focused, organized, and committed to fostering high-productivity and morale. Advanced communication and presentation skills.
Work History
National Sales Manager
6 Years 11 Months
Lighthouse for the Blind | 08.2017 - 07.2024
Successfully managed a team of over 30 Independent/Manufacturer Sales Representatives, improving their performance through targeted training programs
Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
Met with customers to give sales presentations, negotiate contracts and promote services.
Established a comprehensive market intelligence framework, providing timely reports on industry trends and competitor activities that enabled proactive adjustments to sales strategies
Fostered strong relationships with key personnel across marketing, customer service, and product development, streamlining communication processes that improved project turnaround times
Spearheaded initiatives to identify and prototype three new product lines based on market demand, resulting in successful launches that generated additional revenue
Effectively represented LHB at key industry trade shows and conferences, resulting in the acquisition of new leads and partnerships that expanded our distribution network both domestically and internationally
Implemented an efficient reporting system that ensured 100% compliance with weekly, monthly, and quarterly reporting deadlines, facilitating informed decision-making
Collaborated with sourcing and purchasing teams to optimize supply chain processes, reducing costs and improving overall product availability for customers
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Empowered and led driven sales team to build product awareness and exceeded revenue targets.
Retail Support Manager
3 Years 2 Months
AMS Retail Solutions | 06.2014 - 08.2017
Cultivated strong relationships with store associates and management teams, leading to an increase in product sales within key accounts through collaborative promotions and support
Ensured optimal product placement and signage in stores, resulting in increased visibility and a corresponding uplift in sales for the featured products
Leveraged established relationships to secure additional high-traffic display space in major retail outlets, contributing to a rise in impulse purchases of targeted product lines
Developed and delivered comprehensive product training sessions, enhancing their product knowledge and sales techniques, which resulted in an increase in customer engagement
Provided actionable feedback to management on market trends and competitive activities, enabling strategic adjustments that led to a growth in account performance
District Sales Coordinator
3 Years 3 Months
Aflac Insurance | 03.2011 - 06.2014
Successfully managed a district territory of 15 agents, increasing overall sales performance through effective leadership and targeted strategy implementation
Played a key role in the hiring process, successfully onboarding 10 new agents within a year, which strengthened the district's capacity and contributed to an increase in market coverage
Assisted agents in completing their onboarding packets and playbooks, ensuring a seamless transition
Provided ongoing coaching and training to agents, leading to improvements in their sales techniques and customer engagement skills, significantly enhancing their performance metrics
Developed and conducted comprehensive training sessions on company guidelines, ensuring 100% compliance among new agents
Coached and mentored employees to strengthen sales knowledge and abilities.
Negotiated contracts and terms of sale with potential customers.
Analyzed customer needs to provide customized insurance solutions.
Territory Sales Manager
7 Years 1 Month
Marshall Associates Inc. | 02.2004 - 03.2011
Fostered positive working relationships with buyers, store owners, and managers, increasing repeat orders and overall customer satisfaction
Successfully retained existing accounts by proactively addressing customer needs and ensuring optimal product availability and support, leading to long-term partnerships
Conducted targeted warm and cold calls to local businesses, resulting in the acquisition of new accounts within six months and an increase in territory sales
Targeted prospects in other territories through careful research of competitor products, services, and trends.
Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Carefully analyzed data to determine most effective sales strategies.
Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Worked with vendors and suppliers to support timely delivery of products and services.