Scott DeDera
Reno,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level "PDR Technician Trainee" position. Ready to help team achieve company goals. I'm a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Collision Estimator
Coachcraft Auto Body
05.2023 - 10.2023
- Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
- Streamlined the estimation process by implementing efficient evaluation techniques, leading to faster turnaround times.
- Reduced discrepancies in repair costs by maintaining up-to-date knowledge of industry pricing standards and trends.
- Enhanced communication with insurance companies by effectively explaining repair requirements and negotiating fair compensation.
- Facilitated seamless interactions between customers, insurance representatives, and shop personnel during the claims process.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
Collision Estimator
Caliber Collision
04.2022 - 05.2023
- Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
- Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
- Enhanced efficiency within the shop by developing standardized procedures for evaluating vehicle damage and estimating costs.
- Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
- Showcased exceptional customer service skills when interacting with clients in high-stress situations, providing empathy and reassurance during difficult times.
- Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
CNC Machinist/Laser Machine Operator
B&J Inc.
11.2020 - 04.2022
- Enhanced productivity by implementing efficient CNC programming and machine operation techniques.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
- Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
- Streamlined workflow processes for faster job completion and increased customer satisfaction.
- Manually set up machinery, lathes, and grinders.
- Inspected, repaired and replaced system components.
Crane Rigger
CHASEN Inc.
09.2017 - 11.2020
- Enhanced job site safety by conducting regular inspections and maintenance on rigging equipment.
- Increased efficiency in crane operations by effectively communicating with crane operators and ground personnel.
- Ensured precise load placement by accurately calculating load weights and determining proper rigging configurations.
- Minimized project delays by promptly identifying and addressing any rigging issues or malfunctions.
- Maintained a clean work area, contributing to both safety standards and overall professionalism of the job site.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
Automotive Detailer/ Lube Technician
Gilroy Toyota
06.2006 - 10.2010
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized work environment for efficient detailing processes.
- Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
- Analyzed vehicle data using advanced diagnostic equipment.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Education
Welding 1 & Auto Body 1
Western Nevada College
Carson City, NV05.2022
Paintless Dent Removal
Top Gun PDR Training
Citrus Heights, CA06.2021
General Studies
Gavilan College
Gilroy, CA07.2008
College Prep & Honor Roll
Aptos High School
Aptos, CA06.2006
Skills
- Mechanical Aptitude
- Auto Body Repair Knowledge
- Claims Processing
- Cost Estimation
- Detailing Techniques
- Attention to Detail
- Telephone Etiquette
- Professionalism
- Customer Service
- Time Management
- Schedule Coordination
- Damage Documentation
Timeline
Collision Estimator
Coachcraft Auto Body
05.2023 - 10.2023
Collision Estimator
Caliber Collision
04.2022 - 05.2023
CNC Machinist/Laser Machine Operator
B&J Inc.
11.2020 - 04.2022
Crane Rigger
CHASEN Inc.
09.2017 - 11.2020
Automotive Detailer/ Lube Technician
Gilroy Toyota
06.2006 - 10.2010
Welding 1 & Auto Body 1
Western Nevada College
Paintless Dent Removal
Top Gun PDR Training
General Studies
Gavilan College
College Prep & Honor Roll
Aptos High School
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