Scotthill Fozao
Columbus,OH
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
4
4
years of professional experience
Work History
Supervisor
US hair
Columbus, OH
11.2024 - Current
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Created new strategies for improving customer service standards within the organization.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Warehouse Worker
Njieforbi
, Buea
08.2020 - 10.2022
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
- Received and tracked incoming inventory shipments.
- Maintained accurate inventory records using computerized tracking systems.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Collaborated closely with other departments on special projects as needed.
- Identified discrepancies between physical count and computer data.
Education
High School Diploma -
GBHS- Etoug-Ebe
Cameroon01-2021
Skills
- Schedule development
- Staff management
- Payroll processing
- Verbal and written communication
- Analytical thinking
- Team building
- Complaint resolution
- Escalation management
- Retail sales customer service
- Scheduling
Timeline
Supervisor
US hair
11.2024 - Current
Warehouse Worker
Njieforbi
08.2020 - 10.2022
High School Diploma -
GBHS- Etoug-Ebe
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