
Dedicated professional with strong customer service and technical troubleshooting skills. Committed to enhancing student satisfaction through effective problem-solving and communication.
Responsible for all customer orders and deliveries.
Designed and developed custom research software to track students' activity online. Provided teachers with class wide and individual analytics which enabled instructors and administrations to tailor learning experiences greatly improving students' ability to conduct online research.
Facilitated student mastery of full-stack web development concepts and skills through targeted support.