Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Scott Goff

Tunica,Mississippi

Summary

Dynamic professional with extensive experience at Pafford Emergency Medical Services, excelling in team leadership and customer service. Proven track record in enhancing patient outcomes and fostering strong relationships. Skilled in conflict resolution and inventory management, consistently achieving high-quality service delivery while maintaining a safe and organized environment.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Paramedic position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience
2
2
Certification

Work History

Manager of Operations

Pafford Emergency Medical Services
12.2010 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Paramedic

Pafford Emergency Medical Services
12.2010 - 10.2024
  • Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
  • Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
  • Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
  • Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.

Education

Paraemdic - Paraemdic

Northwest Community College
Senatobia, MS
06-2000

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Documentation and reporting
  • Relationship building
  • Conflict resolution
  • Schedule preparation

Accomplishments

  • Collaborated with team of five in the development of [Project name].
  • Resolved product issue through consumer testing.
  • Supervised team of 20 staff members.
  • Achieved [Result] through effectively helping with [Task].

Certification

  • CPR/AED Certification
  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)

Timeline

Manager of Operations

Pafford Emergency Medical Services
12.2010 - 10.2024

Paramedic

Pafford Emergency Medical Services
12.2010 - 10.2024

Paraemdic - Paraemdic

Northwest Community College

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Scott Goff