Scott Greathouse
Noblesville,IN
Summary
Results-driven store manager with proven expertise in operations management, sales strategy, and team leadership. Focused on enhancing customer service and optimizing inventory management to drive sales growth. Demonstrated ability to lead teams to exceed performance targets and improve operational efficiency.
Overview
28
28
years of professional experience
Work History
Store Manager
CVS Pharmacy
Carmel, Indiana
2007.01 - 2026.07
- Managed daily store operations, ensuring adherence to company policies to maintain operational integrity.
- Developed strategies to maximize sales and profitability.
- Analyzed sales trends to inform product ordering decisions and stock levels.
- Supervised staff scheduling and training to enhance team performance.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance to enhance customer satisfaction.
- Implemented visual merchandising standards to optimize product displays.
- Oversaw inventory management and restocked shelves to maintain optimal stock levels and support sales.
- Assisted customers with inquiries and resolved issues promptly.
Store Manager
Walgreens
Indianapolis, Indiana
1998.06 - 2006.12
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Supervised staff scheduling and training to enhance team performance.
- Resolved customer complaints in a timely manner.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Conducted regular inspections to maintain store cleanliness and safety standards.
Education
Associate of Arts - Managerial Economics
IUPUI
Indianapolis, IN1990-05
Skills
- Sales strategy
- Visual merchandising
- Customer service management
- Team building and collaboration
- Inventory control
- Conflict resolution
- Staff training
- Effective communication
- Operational compliance
Accomplishments
- 2009 and 2011 District Paragon Winner for Top Performance Driven results in all operational metrics
- 2013 District and Regional Paragon Winner for delivering Top level results in all operational metrics
Timeline
Store Manager
CVS Pharmacy
2007.01 - 2026.07
Store Manager
Walgreens
1998.06 - 2006.12
Associate of Arts - Managerial Economics
IUPUI