Scott Haigwood
Pismo Beach,CA
Summary
Influential Licensed Real Estate Broker with outstanding negotiation and communication talents. Adept at developing effective marketing plans to promote properties and drive sales. Assists sellers in locating residential properties to meet needs and supports completion of all necessary paperwork. Experienced in coaching, mentoring and training salespersons to set and exceed their goals.
Overview
20
20
years of professional experience
5
5
Certifications
Work History
Broker Associate
Keller Williams Realty Central Coast
Pismo Beach, CA
08.2013 - Current
- Coordinated appointments to show marketed properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Arranged for inspections and surveys of sold properties.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Sold 22 real estate properties owned by others in 2021.
Productivity Coach
Keller Williams Realty Central Coast
Pismo Beach, CA
01.2018 - 04.2020
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed and implemented comprehensive salesperson training program.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Supervised brokerage of over 200 agents, stepping in to support agents and deliver smooth sales processes for clients.
- Trained new agents in contracts and sales.
Manager
The UPS Store 6031
Nipomo, CA
09.2008 - 07.2015
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed inventory control, cash control and store opening and closing procedures.
- Devised processes to boost long-term business success and increase profit levels.
Operations Assistant
American Principle Bank
San Luis Obispo, CA
09.2007 - 09.2009
- Gathered, organized and modeled data to assist management in making key decisions.
- Prepared and proofread reports detailing operations activities.
- Managed and maintained file system covering expenses, reports and support documentation.
- Solved problems timely and effectively, ensuring customer satisfaction.
Education
Associate of Arts: In-Progress - Computer Business Information Systems/Marketing
Allan Hancock College
Santa Maria, CAReal Estate Salesperson And Brokers Certificates - Real Estate
Allied Business Schools
Laguna Hills, CASkills
- Real estate law
- Appraisal procedures
- Promotion and advertising
- Financing requirements
- Market monitoring
- Sales-savvy
- Home tours
- Cold Calling
Accomplishments
- Supervised team of 200+ agents and staff members.
- Sold over $60 Million in Volume
- Awarded "Spirit Award" in 2015
Affiliations
- National Association of Realtors
- California Association of Realtors
- Pismo Coast Association of Realtors (Member of Ethics Committee and Professional Standards Committee)
- Northern Santa Barbara County Association of Realtors
- Keller Williams Young Professionals Central Coast Chapter Founder
Certification
- Licensed Real Estate Broker - 4 Years
- C.A.R. Certified Forms Trainer - 4 Years
- C.A.R. Pricing Strategy Advisor - 1 Year
- C.A.R. Green Homes Designee - 6 Years
- CART Certified Real Estate Trainer - 4 Years
- N.A.R. e-Pro Designee - 3 Years
Timeline
Productivity Coach
Keller Williams Realty Central Coast
01.2018 - 04.2020
Broker Associate
Keller Williams Realty Central Coast
08.2013 - Current
Manager
The UPS Store 6031
09.2008 - 07.2015
Operations Assistant
American Principle Bank
09.2007 - 09.2009
Associate of Arts: In-Progress - Computer Business Information Systems/Marketing
Allan Hancock College
Real Estate Salesperson And Brokers Certificates - Real Estate
Allied Business Schools