Scott Hansen
Plymouth,MN
Summary
Enthusiastic comcast technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training in phone, TV, and internet installation. Motivated to learn, grow and excel in a fast paced environment.
Overview
12
12
years of professional experience
Work History
Sr. Residential Technician CT4 (Advanced)
Comcast
02.2016 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Skilled in broadband installation for cable TV, internet, and phone.
- Expertise in Fiber RFoG (Radio Frequency over Glass) applications.
- Utilized Ethernet Passive Optical Network (Epon) skills to enhance network efficiency for customers.
- Installed Comcast services adhering to Broadband Residential Installation Specifications(BRIS).
Veterinary Assistant/ Veterinary Technician
NEW HOPE ANIMAL HOSPITAL
08.2013 - 12.2015
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Skilled in broadband installation for cable TV, internet, and phone.
- Expertise in Fiber RFoG (Radio Frequency over Glass) applications.
- Utilized Ethernet Passive Optical Network skills (Epon) to enhance network efficiency for customers.
- Installed Comcast services adhering to Broadband Residential Installation Specifications(BRIS).
Education
Associate Of Applied Science Degree - Veterinary Technology
MINNESOTA SCHOOL OF BUSINESS
Plymouth 06.2014
Skills
- Flexible and Adaptable
- Excellent Communication
- Analytical and Critical Thinking
- Planning and Coordination
- Organization and Time Management
- Multitasking Abilities
Accomplishments
Fiber Connection Training 2/23-present
- Establish a high speed fiber connection to install Xfinity services.
Comcast PAL trainer 07/22-06/24
- Teaching new hires how to install television, internet, and phone Comcast services.
Trust Training Ambassador 2018-2021
- Coached technicians on how to treat customers and go the extra mile to deliver excellent service.
Winning The Right Way 2019
- Won an award by achieving the best customer satisfaction for the year.
Safety Ambassador 2018-2020
- Review safety protocols and coaching techniques to preform our jobs correctly and safely.
Timeline
Sr. Residential Technician CT4 (Advanced)
Comcast
02.2016 - Current
Veterinary Assistant/ Veterinary Technician
NEW HOPE ANIMAL HOSPITAL
08.2013 - 12.2015
Associate Of Applied Science Degree - Veterinary Technology
MINNESOTA SCHOOL OF BUSINESS
Similar Profiles
Dominica KimanDominica Kiman
Engineer I at ComcastEngineer I at Comcast
Cris PfohlCris Pfohl
Manager, Information Technology-Network at ComcastManager, Information Technology-Network at Comcast
Jessenia LopezJessenia Lopez
IT Analyst at ComcastIT Analyst at Comcast