Scott Jackson
Austell,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Dispatcher
Puckett EMS
06.2022 - Current
- Coordinated emergency response operations, ensuring timely and accurate dispatch of resources.
- Utilized communication systems to effectively relay information to first responders.
- Maintained composure under pressure while managing high-stress situations and prioritizing calls.
- Demonstrated proficiency in operating computerized dispatch systems and emergency databases.
- Developed strategies for improved call handling protocols, enhancing overall efficiency.
- Directed dispatching, routing, and tracking of eighteen fleet vehicles.
Flooring Sales Specialist
Home Depot
02.2021 - 05.2021
- Developed strong product knowledge to assist customers in selecting flooring options.
- Provided tailored recommendations based on client needs and preferences.
- Managed inventory levels to ensure product availability and minimize delays.
- Collaborated with installation teams to coordinate project timelines and deliver exceptional service.
- Trained new staff on sales techniques and customer engagement best practices.
- Discussed pricing, additional charges, and payment plans during sales process.
Licensed Master Barber
Barbers 4 Days
03.2010 - 01.2020
- Provided exceptional barbering services, ensuring client satisfaction through personalized consultations.
- Utilized advanced cutting techniques and tools to deliver high-quality styles and grooming solutions.
- Developed strong client relationships, fostering loyalty and repeat business through attentive service.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Education
High School Diploma - Business Administration And Management
St Martin De Porres
Detroit, MI05-1994
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
- Customer relations
- Dispatch coordination
- Problem-solving
- Time management
- Stress tolerance
Accomplishments
I have won Dispatcher of the year my first two years at Puckett EMS
Timeline
Dispatcher
Puckett EMS
06.2022 - Current
Flooring Sales Specialist
Home Depot
02.2021 - 05.2021
Licensed Master Barber
Barbers 4 Days
03.2010 - 01.2020
High School Diploma - Business Administration And Management
St Martin De Porres
Dispatcher of the year twice
It means that both years the ambulance crews ( EMT's and Paramedics as well as Supervision ) voted me as the best dispatcher in a department of 6 people
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