Scott Johnson
Minneapolis,MN
Summary
Retail operations leader with broad experience across high-volume store management, merchandising execution, and expense control. Brings value through inventory oversight, asset protection support, safety management, and coaching that builds strong teams and consistent store performance.
Overview
21
21
years of professional experience
Work History
Store Manager
Lowe's Home Improvement
02.2020 - Current
- Help drive year-over-year sales growth and profitability by setting priorities, tracking business performance, and reinforcing team accountability.
- Executed daily store operations for high-volume location, ensuring optimal customer experience and efficient workflow.
- Managed inventory processes and store execution, achieving compliance with annual safety metrics.
- Support loss-prevention efforts and work with district asset protection manager to monitor inventory, strengthen controls, and address shrink and loss risks.
- Coached associates and leaders to foster a safe, customer-focused, and results-driven environment.
Sales Assistant Store Manager
Lowe's Home Improvement
01.2017 - 01.2020
- - Coached sales teams on performance metrics, customer conversion strategies, and identifying sales opportunities to improve overall results.
- - Supported sales teams to achieve sales and margin goals while enhancing customer relationships and promoting service-focused sales culture.
- Coordinated professional services to enhance customer experience and support sales operations.
Assistant Store Manager
Lowe's Home Improvement
01.2011 - 01.2017
- Managed safety, security, staffing, scheduling, training, and associate development to uphold customer service standards.
- Enhanced store performance by controlling expenses, ensuring merchandising compliance, and executing company programs.
- Facilitated installed sales, commercial sales, special orders, delivery, product services, and loss prevention programs.
Sales Manager
Lowe's Home Improvement
01.2006 - 01.2011
- Tracked sales performance against payroll expense, identified growth opportunities, and drove productivity improvements through coaching and accountability.
- Collaborated with store leadership to enhance team engagement, improve close rates, and achieve customer service goals.
- Supported retail and specialty sales efforts to achieve sales and margin budgets, including commercial installed and special-order sales.
Education
High School Diploma -
Pebblebrook High School
05-1998
Skills
- Retail operations management
- Sales profitability
- Inventory controls
- Merchandising execution
- Sales strategies
- Operations management
- Logistics coordination
- Expense productivity
- Asset protection
- Safety and compliance
- Leadership of associates
- Talent development
Timeline
Store Manager
Lowe's Home Improvement
02.2020 - Current
Sales Assistant Store Manager
Lowe's Home Improvement
01.2017 - 01.2020
Assistant Store Manager
Lowe's Home Improvement
01.2011 - 01.2017
Sales Manager
Lowe's Home Improvement
01.2006 - 01.2011
High School Diploma -
Pebblebrook High School