Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Server

Scott Larrabee

Server
Rochester,NY

Summary

Dynamic server with over 10 years of experience in the restaurant industry, recognized for exceptional customer service and creating a welcoming atmosphere. Expertise in personalized menu recommendations and efficient management of closing duties enhances operational efficiency. Proficient in POS system operations, ensuring a smooth dining experience for guests.

Overview

11
11
years of professional experience

Work History

Server

Cucina Colore
Denver, CO
02.2025 - Current
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Implemented upselling techniques to promote specials and premium dishes, increasing sales.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Server

Cortese Italian Restaurant
Binghamton, NY
03.2019 - 12.2024
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Server/Bartender

Chili's Bar and Grill
Vestal, NY
02.2018 - 03.2019
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.

Pizza Chef

Bud's Place
Apalachin, NY
10.2016 - 02.2018
  • Mixed doughs according to specific recipes and techniques.
  • Inspected finished pizzas for quality assurance prior to serving them.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Prepared multiple orders at once for speedy service.
  • Operated a pizza oven, along with other kitchen equipment, to prepare authentic Italian dishes.

Delivery Driver and Server

Nirchi's Pizza
Binghamton, NY
08.2014 - 10.2016
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Navigated urban and rural delivery routes and delivered food items at or before quoted times.
  • Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
  • Presented customers with bills and receipts to collect payment for delivered food.
  • Processed take-out orders quickly and accurately according to customer specifications.

Host

Du-Pars Restaurant
Los Angeles , CA
03.2014 - 08.2014
  • Greeted guests in one of America's most historical dining establishments.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed incoming calls during busy shifts.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Managed sales and service in the on-site bakery.

Education

Some College (No Degree) - Sound Engineering

SUNY Broome Community College
Binghamton, NY

Skills

  • Exceptional customer service
  • POS system expertise
  • Team leadership
  • Efficient multitasking
  • Professional communication
  • Strong Work Ethic

Affiliations

In my free time, I enjoy writing lyrics and recording music. I also have experience as a Disc Jockey and have hosted Karaoke and Trivia Nights at local venues.

Accomplishments

Citizenship Award - 2009

Varsity Football Captain and Quarterback - 2009 to 2010

Rotary Youth Leadership Award - 2010

Timeline

Server

Cucina Colore
02.2025 - Current

Server

Cortese Italian Restaurant
03.2019 - 12.2024

Server/Bartender

Chili's Bar and Grill
02.2018 - 03.2019

Pizza Chef

Bud's Place
10.2016 - 02.2018

Delivery Driver and Server

Nirchi's Pizza
08.2014 - 10.2016

Host

Du-Pars Restaurant
03.2014 - 08.2014

Some College (No Degree) - Sound Engineering

SUNY Broome Community College