Summary
Overview
Work History
Education
Skills
Certification
Timeline
New York State Food Handler's Certifate
Generic

Scott Lechtrecker

Astoria,NY

Summary

Offering excellent communication and leadership skills, eager to learn and develop in retail environment. Contributes strong understanding of customer service principles coupled with effective problem-solving abilities. Ready to use and develop organizational and team-building skills in Retail Store Manager role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Store Manager

Mangia
07.2024 - 01.2025
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.

Education

Bellport High School
Bellport, NY
06-1988

Skills

  • Strong multi-tasking
  • Problem-solving
  • Decision-making skill
  • Coaching and mentoring

Certification


  • Certified Food Handler's Certificate, NY State Department of Health

Timeline

Retail Store Manager

Mangia
07.2024 - 01.2025

Bellport High School

New York State Food Handler's Certifate

Food Protection

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