Scott Lessard
Poland
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
19
19
years of professional experience
Work History
Sales Associate
Lee Auot Mall
Auburn, ME
04.2023 - Current
- Engaged with customers to build rapport, resulting in lasting relationships and increased customer loyalty.
- Assisted customers in product selection and provided exceptional service to enhance satisfaction.
- Maintained knowledge of promotions and product features to communicate benefits, enhancing customer decision-making.
- Built relationships with customers to encourage repeat business.
- Guided new associates in operational standards, ensuring consistent service quality across the team. on Vin and operational procedures to ensure consistency in performance.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Prepared Vehicles for sales floor by pricing or tagging with Lease Specials
Route Sales Representative
PepsiCo
Auburn, ME
12.2017 - 01.2023
- Managed daily route deliveries, ensuring timely product availability and customer satisfaction.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Developed strong customer relationships, enhancing loyalty and driving repeat business.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Implemented efficient inventory management practices, reducing waste and optimizing stock levels.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
Counter Salesperson
NAPA Auto Parts - Genuine Parts
Auburn, ME
04.2007 - 12.2017
- Provided expert product knowledge to enhance customer decision-making and satisfaction.
- Assisted customers in identifying and selecting auto parts based on vehicle specifications.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained organized inventory, ensuring product availability for customer needs.
- Trained new employees on company policies, procedures, and product offerings.
Education
High School Diploma -
Lewiston High School
Lewiston06-1996
Skills
- Sales techniques
- Customer service
- Problem-solving
- Time management
- Multi-tasking
- Reliability
- Goal-oriented
- People skills
- Listening skills
- Outgoing demeanor
Accomplishments
- Awarded “Salesperson of the Year” in 2024 and 2025.
Timeline
Sales Associate
Lee Auot Mall
04.2023 - Current
Route Sales Representative
PepsiCo
12.2017 - 01.2023
Counter Salesperson
NAPA Auto Parts - Genuine Parts
04.2007 - 12.2017
High School Diploma -
Lewiston High School