Greeting guests and assessing their automotive Body Shop needs.
Providing accurate estimates for repairs and services.
Effective customer communication explaining the technical aspects of there repair in terminology they will understand.
Excellent customer services skills with the ability to build rapport and establish trust
Negotiating with Insurance companies to ensure repairs as per manufactures and industry requirements.
Problem solving skills to address and correct any issues with customers.
Extensive knowledge of repair procedures.
The same job duties as describe a European Paint & Body II