Scott Lindwall

My employment started in Feb 2008 as parts manager of Nissan quickly promoted to a Director by 2010 serving various Director roles over the years as needed. The Fixed operations Director role I just left was eliminated and my Director role will continue over Collision, Detail, and Facilities manager

• In my most current role I Directed service, parts, collision, Detail recon, Tint, operations to improve profitability and customer satisfaction.
• Oversaw fixed Service & Parts managers, Maintenance man, Porter leads setting performance expectations and coaching leaders and their teams toward consistent execution.
• Implemented process improvements across repair order flow, dispatching, and work quality controls.
• Monitored departmental budgets, labor performance, and gross profit trends to guide operational decisions.
• Coordinated warranty administration, factory compliance, and audit readiness across fixed operations departments.
• Negotiated vendors contracts and delivery schedules.
• Created a positive workplace culture by promoting teamwork, open communication, and professional development opportunities among staff members.
• Cultivated strong internal, customer, and manufacturer relationships.
• Maximized revenue potential by actively identifying up-sell opportunities during routine vehicle inspections.
• Ensured compliance with all industry regulations and manufacturer guidelines through diligent monitoring of procedures and documentation.
• Oversaw facility maintenance projects to ensure safe, clean, and organized work environments for employees and customers alike.

• Directed store operations to maintain sales floor standards, inventory accuracy, and customer service consistency.
• Supervised team staffing, scheduling, and performance coaching to support daily store readiness.
• Analyzed sales trends and labor needs to improve merchandising, coverage, and operational efficiency.
• Managed inventory control, cycle counts, and stock replenishment to reduce shortages and overstocks.
• Ran hub location for west st louis stores

From my beginnings I have transitioned from technician role into service writing, parts management, and service management, contributing across dealership operations. Provided building, repair, construction, and security support for 10 buildings, ensuring operational integrity. Facilitated rollout and administration of 6 dealership EV programs, supporting the transition to electric vehicle services.

Diagnosed vehicle issues using diagnostic scanners and test equipment.

Inspected brakes, suspension, steering, and electrical systems for safety and performance.

Repaired engines, transmissions, and drivability concerns with dealership service procedures.