Scott MacGowan
San Francisco,CA
Summary
Adept at navigating the complexities of the real estate market, I leveraged digital marketing strategies and in-depth local knowledge to exceed sales targets at Coldwell Banker Pacific Properties as well as Berkshire Hathaway HomeServices, Hawaii Realty. Recognized for exceptional communication and a client-focused approach, I consistently enhanced client satisfaction and property visibility, solidifying my reputation as a top-performing Licensed Real Estate Professional.
Overview
27
27
years of professional experience
Work History
Licensed Realtor
Berkshire Hathaway HomeServices, Hawaii Realty
11.2006 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Licensed Realtor
Coldwell Banker, Pacific Properties
10.2003 - 11.2016
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
- Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
Bartender/Server/Crew Trainer
Gordon Biersch Brewery Restaurant
07.1998 - 02.2007
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
No Degree - Basic Undergrad
University of Southern California
Los Angeles, CASkills
- Effective Communication Skills
- In-depth local knowledge
- Digital Marketing Strategy
- Market Analysis Expertise
- Effective Team Player
- Client-Focused
- Licensed Real Estate Professional
- MLS expert
- Luxury properties specialist, Certified International Property Specialist
- Hawaii association of realtors
Timeline
Licensed Realtor
Berkshire Hathaway HomeServices, Hawaii Realty
11.2006 - Current
Licensed Realtor
Coldwell Banker, Pacific Properties
10.2003 - 11.2016
Bartender/Server/Crew Trainer
Gordon Biersch Brewery Restaurant
07.1998 - 02.2007
No Degree - Basic Undergrad
University of Southern California
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