Scott MacGowan
San Francisco,CA
Summary
Adept at navigating the complexities of the real estate market, I leveraged digital marketing strategies and in-depth local knowledge to exceed sales targets at Coldwell Banker Pacific Properties as well as Berkshire Hathaway HomeServices, Hawaii Realty. Recognized for exceptional communication and a client-focused approach, I consistently enhanced client satisfaction and property visibility, solidifying my reputation as a top-performing Licensed Real Estate Professional.
Overview
27
27
years of professional experience
Work History
Licensed Realtor
Berkshire Hathaway HomeServices, Hawaii Realty
931 Hausten Street, Honolulu HI. 96826
11.2006 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Licensed Realtor
Coldwell Banker, Pacific Properties
4211 Waialae Ave, Suite 9000, Honolulu, HI. 96816
10.2003 - 11.2016
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
- Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
Bartender/Server/Crew Trainer
Gordon Biersch Brewery Restaurant
Honolulu Tower, Honolulu, HI. 96813
07.1998 - 02.2007
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
No Degree - Basic Undergrad
University of Southern California
Los Angeles, CASkills
- Effective Communication Skills
- In-depth local knowledge
- Digital Marketing Strategy
- Market Analysis Expertise
- Effective Team Player
- Client-Focused
- Licensed Real Estate Professional
- MLS expert
- Luxury properties specialist, Certified International Property Specialist
- Hawaii association of realtors
Timeline
Licensed Realtor
Berkshire Hathaway HomeServices, Hawaii Realty
11.2006 - Current
Licensed Realtor
Coldwell Banker, Pacific Properties
10.2003 - 11.2016
Bartender/Server/Crew Trainer
Gordon Biersch Brewery Restaurant
07.1998 - 02.2007
No Degree - Basic Undergrad
University of Southern California