Scott Marsters
Houston,TX
Summary
Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Overview
15
15
years of professional experience
Work History
Server Shift Leader
Bayou City Seafood And Pasta
11.2022 - 09.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Kitchen Manager
Maple Leaf Pub
02.2018 - 08.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Education
High School Diploma - General Office Services
Marine Military Academy
Harlingen05.2009
Skills
- Continuous Development
- Natural Leadership
- Billing and Payment Processing
- Table Monitoring and Turnover
Timeline
Server Shift Leader
Bayou City Seafood And Pasta
11.2022 - 09.2023
Kitchen Manager
Maple Leaf Pub
02.2018 - 08.2021
High School Diploma - General Office Services
Marine Military Academy
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