Summary
Overview
Work History
Education
Skills
Professional Developments
Professional and academic references
Timeline
Generic

Scott Merrill

Livonia

Summary

Performance-driven and motivated Premium Designer with over 9 years of experience, specializing in business operations, collaborative projects, premium sales and project management. Exceptional communication skills, demonstrated ability to lead diverse teams and deliver unparalleled solutions and results to a diverse range of clients. Self-motivated with a passion for continuous learning.

Overview

9
9
years of professional experience

Work History

Premium Designer

Best Buy
09.2024 - Current
  • Utilize Book of Business management systems such as Symphony and Microsoft 365 suite to assess and manage lead generation, identify potential design projects and maintain relationships with high profile clients and account managers.
  • Create and deliver in-home and storefront consultations including private meetings with both individual clients and contracting companies within the state of Michigan.
  • Utilize programs such as Budget Builder to build and deliver premium solution experiences with a focus on audio, video, security and lifestyle solution sales in collaboration with project managers, engineering teams and brand resource managers.
  • Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
  • My continued success in this commission based role has lead to extended partnerships with Luxe Homes, Pulte and other contractors.

Premium Sales Consultant

Best Buy
09.2021 - 09.2024
  • Collaborated with a small team of project managers and program leads to develop and deliver tailored sales, delivering premium solutions to high-profile clients.
  • Managed a substantial book of business, driving new sales and maintaining client relationships through consistent follow-up.
  • Partnered with multiple sales resources to ensure seamless project execution and exceptional client experiences.
  • Recognized consistently as a top sales performer in the state of Michigan for outstanding performance and results.

Magnolia Sales Associate

Best Buy
09.2019 - 09.2021
  • My role was to bring value to premium products, recommend complex and premium solutions while also maintaining knowledge around a scope of work.
  • While in this role I was able to develop skillsets around managing relationships with clients over extended timelines.

Vivent Smart Home Pro

Best Buy
06.2017 - 09.2019
  • As a Vivent Pro, I worked with a small team of smart home experts to recommend security packages built by my team in collaboration with Vivent, a Best Buy partnered company.
  • Throughout my experience as a Vivent Smart Home Pro, I was able to develop a diverse skillset in networking and home automation.

Mobile Sales Associate

Best Buy
11.2016 - 06.2017
  • As a Wireless Sales Specialist, I managed a store-within-a-store environment, fostering strong relationships with both clients and colleagues to drive department success.
  • Responsible for activating mobile devices and explaining service plans to clients ensuring customers understood a wide range of in-depth services.

Education

Bachelor of Science - International Business

Madonna University
Livonia, MI
05.2021

Skills

  • Decision Making
  • Data Management
  • Problem Solving
  • Microsoft 365 Suite
  • Marketing
  • Premium Sales
  • In-home Sales
  • Relationship Management
  • Time Management
  • Client Retention
  • Client Acquisition
  • Teamwork
  • Design strategy
  • Design implementation
  • Analytical skills

Professional Developments

  • Highest revenue achieved in the state of Michigan, Best Buy, 07/01/24
  • FY2024 Consistent top sales performer in market 468, Best Buy, FY2024
  • FY2024 Premium Sales Top Performer Banner Store 417, Best Buy, FY2024
  • FY2024 Premium Sales Top Performer Banner Marketplace 468, Best Buy, FY2024
  • $2,000,000 revenue achieved surpassing goal of $1,560,000 for FY2024, Best Buy, FY2024
  • 1st Place Innovation Award for Fish & Loaves project, featured on local news, Madonna University, 05/01/21

Professional and academic references

Available upon request.

Timeline

Premium Designer

Best Buy
09.2024 - Current

Premium Sales Consultant

Best Buy
09.2021 - 09.2024

Magnolia Sales Associate

Best Buy
09.2019 - 09.2021

Vivent Smart Home Pro

Best Buy
06.2017 - 09.2019

Mobile Sales Associate

Best Buy
11.2016 - 06.2017

Bachelor of Science - International Business

Madonna University

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Scott Merrill