Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Scott Murray

Scott Murray

Temple,TX

Summary

Accomplished leader successful at streamlining organizations into lean and profit-driven machines. Strategic decision maker and forward-thinking leader bringing 20 years experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Returns Processor

HEB Distribution Center
03.2025 - Current
  • Processed incoming returns efficiently, ensuring accurate documentation and inventory updates.
  • Coordinated with logistics teams to streamline return shipment schedules and minimize delays.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Increased productivity through streamlined processes and system efficiency.
  • Operated electric pallet jack, forklift and manlift.
  • Assisted in the development of new return procedures to simplify processes and improve overall efficiency.
  • Implemented best practices in returns handling, resulting in increased operational efficiency across the department.

Postal Support Employee (PSE)

United States Postal Service
12.2023 - 03.2025
  • 8 hours a day/ 6 days a week
  • Weekly overtime/up to 12 hours a day during peak season.
  • Became flexible by working multiple positions daily as needed.
  • Learned postal operating systems to assist management.
  • Conducts audits of parcels and mail weekly.
  • Fast-paced Environment using critical thinking skills.
  • Assists Postmaster to understand current trend.
  • Processed incoming and outgoing mail efficiently, ensuring timely delivery and adherence to postal regulations.
  • Trained new employees on operational procedures, fostering a collaborative team environment.
  • Implemented process improvements that reduced handling time for mail processing tasks.
  • Oversaw daily operations in absence of supervisor, maintaining service quality and staff performance standards.
  • Developed strategies to streamline mail sorting processes, contributing to overall service efficiency enhancements.

Reverse Logistics Area Manager

Walmart Return Center #9153
08.2018 - 09.2022
  • 40 hours a week/ 4 days a week/Weekends as needed
  • Periodic overtime during peak season
  • Managed multiple positions during leadership shortages (COVID-19)
  • Implemented the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety). Monitor and manage productivity in area of responsibility by preparing, reviewing, and analyzing business reports. Maintain quality and safety standards in area of responsibility by ensuring associates are trained in warehouse and company policies, standards, and procedures. Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations to resolve. Supervise and develop associates in area of responsibility by assigning duties and coordinating workloads, monitoring performance, and providing feedback. Conducted quarterly inventory to report correct annual valuation report. Insured products are properly processed, packaged, and palletized to maintain strict shipping policies to meet the Department of Transportation (DOT) requirements. Managed: Recall/Overstock, Defective, Non-Conveyable, Dot Com, and No Claims Departments.
  • Inventory Management
  • EXAGO/R-Log Systems
  • DOT Auditing
  • Supply Chain Certification
  • Strategic Planning
  • Root-Cause Analysis
  • Mentored in Advanced Operations
  • Mentored, developed, and led over 20 Associates
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Developed training programs for new staff, enhancing onboarding processes and team performance.

Brigade Equal Opportunity Advisor, 3rd Brigade Combat Team

1st Cavalry Division
11.2016 - 07.2018
  • 40 hours a week/ 5 days a week
  • Weekends as needed
  • Developed and implemented equal opportunity policies to promote diversity and inclusion across the organization.
  • Conducted training sessions on equal employment regulations and best practices for staff and management.
  • Senior Executive Experience
  • Human Resources Experience
  • Expert on Equal Opportunity laws and regulations
  • Mediation Experience
  • Assisted Investigators
  • Advised Senior Commanders
  • EO Instructor

Company Executive Officer, 1/29 Infantry Battalion

316th Armor Brigade
07.2013 - 08.2016
  • 60 hours a week/ 5 days a week
  • Developed and executed strategic initiatives to enhance overall organizational performance.
  • Led cross-functional teams to streamline operations and improve process efficiency.
  • Junior Executive Experience
  • Administrative Operations
  • Command Supply Discipline Program (CSDP)
  • Assumed Command in the absence of Commander and First Sergeant
  • Synchronized Training Schedules for U.S. Army and DA Civilians
  • Worked with Brigade and Battalion Staff and Commanders

Bradley Fighting Vehicle New Equipment Trainer, 1/29 Infantry Battalion

316th Armor Brigade
10.2014 - 07.2016
  • 40 hours a week/ 5 days a week
  • Served as a Subject Matter Expert and Instructor and was responsible for the training of Army Battalions on upgraded M2A3 Bradley Fighting Vehicle (BFV). Supervised 12 BAE Instructors and served as a mediator between civilian Instructors and U.S. Army personnel.
  • Instructor Course
  • Total Army Instructor Training
  • Training Development

Platoon Sergeant, Alpha Company 1/30 Infantry Battalion

2nd Brigade Combat Team
06.2011 - 06.2013
  • 80 hours a week/ 7 days a week
  • Led training exercises to enhance unit readiness and operational effectiveness.
  • Managed personnel assignments to optimize team performance and mission success.
  • Senior Management Experience
  • Advisor to Commander and Battalion Staff
  • Senior Leaders Course
  • Command Supply Discipline Program (CSDP)
  • Training, Mentorship, and Counseling of Junior Leaders and Soldiers

Squad Leader, Bravo Company 1/30 Infantry Battalion

2nd Brigade Combat Team
06.2009 - 06.2011
  • 60 hours a week/ 7 days a week
  • Assigned as a Squad Leader, responsible for the health, welfare, morale, and combat readiness of a ten man squad in a Rapid Deployment Platoon of the 3rd Infantry Division; Assists platoon sergeant in developing and implementing individual training; provides technical guidance and support to subordinates in administrative matters; supervises maintenance; ensures compliance with all directed, specified, and implied tasks and deployed as part of a Advise and Assist Team to Kirkuk, Iraq to advise and assist the Iraqi Police as part of Operation New Dawn.
  • Mid-level Management Experience
  • Primary Trainer
  • Assigned as a Platoon Sergeant during deployment

Drill Sergeant Instructor, USADSS

United States Army Drill Sergeant Academy
11.2007 - 05.2009
  • 50 hours a week/ 5 days a week
  • Served as an Instructor at the Drill Sergeant School whose primary duties were to be primary Instructor to over 35 Non-Commissioned Officers in the rank of Staff Sergeant (E6) to Sergeant First Class (E7), on duties and responsibilities of Drill Sergeants, understanding regulations that govern Drill Sergeants and Initial Entry Soldiers (IET), and was the primary Instructor for Total Army Instructor Course (TAITC) and the Alternated Instructor for the Army Combatives Certification Course.
  • Drill Sergeant Leader Certified
  • Total Army Instructor Training Certified
  • Combatives Level I-II Certified
  • Advanced Leader Course (ALC)
  • Unit Prevention Leader Certified
  • Field and Hygiene Certified

Education

Associates Degree - General Education

Liberty University
01.2017

Equal Opportunity Advisor Course - undefined

United States Army
01.2016

Senior Leaders Course - undefined

United States Army
01.2013

Advanced Leaders Course - undefined

United States Army
01.2006

Basic Leaders Course - undefined

United States Army
01.2000

Skills

  • Management/ Leadership
  • Microsoft Experience
  • Communication
  • Administration
  • Decision Making
  • Adaptability
  • Self-motivation
  • Logistics
  • Production goal setting
  • Problem-solving abilities
  • Inventory management

Certification

Forklift Certification

Pallet Jack Operator Certification

Double Jack Certification

Conflict Resolution ( US Army DEOMI)

Senior Leaders Course (US Army)

Advanced Leader Course (US Army)

Basic Leaders Course (US Army)

Timeline

Returns Processor

HEB Distribution Center
03.2025 - Current

Postal Support Employee (PSE)

United States Postal Service
12.2023 - 03.2025

Reverse Logistics Area Manager

Walmart Return Center #9153
08.2018 - 09.2022

Brigade Equal Opportunity Advisor, 3rd Brigade Combat Team

1st Cavalry Division
11.2016 - 07.2018

Bradley Fighting Vehicle New Equipment Trainer, 1/29 Infantry Battalion

316th Armor Brigade
10.2014 - 07.2016

Company Executive Officer, 1/29 Infantry Battalion

316th Armor Brigade
07.2013 - 08.2016

Platoon Sergeant, Alpha Company 1/30 Infantry Battalion

2nd Brigade Combat Team
06.2011 - 06.2013

Squad Leader, Bravo Company 1/30 Infantry Battalion

2nd Brigade Combat Team
06.2009 - 06.2011

Drill Sergeant Instructor, USADSS

United States Army Drill Sergeant Academy
11.2007 - 05.2009

Equal Opportunity Advisor Course - undefined

United States Army

Senior Leaders Course - undefined

United States Army

Advanced Leaders Course - undefined

United States Army

Basic Leaders Course - undefined

United States Army

Associates Degree - General Education

Liberty University

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