Scott Pastor
Summary
Dynamic leader with extensive experience in sales management and team training. Known for implementing strategic initiatives that boost performance and drive customer loyalty, resulting in measurable increases in conversion rates and overall satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Manager
IKEA
Las Vegas, NV
07.2025 - Current
- Managed daily sales operations to enhance customer experience and drive revenue growth.
- Assisted in training new team members on product knowledge and sales techniques increasing conversion by 5%
- Collaborated with cross-functional teams to optimize inventory management and product displays
- Analyzed customer feedback to identify trends and improve service delivery thus increasing NPS score by 5 pts.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
General Manager
VR Adventures
Las Vegas, NV
02.2023 - 01.2025
- Oversaw daily operations leading to a 40% decrease in employee turn over
- Managed budgeting and financial planning to optimize resource allocation for projects.
- Lead remodel leading to a record year in sales even with being closed for 1 month during that construction
- Drove year-over-year business growth while leading operations and strategic vision
- Analyzed customer feedback to identify areas for service improvement and innovation.
Western Regional Manager
Club Champion Golf
Las Vegas, NV
01.2021 - 02.2023
- Developed and implemented strategic sales initiatives across western territories.
- Enhanced team performance by 8% in conversion through targeted training programs and mentorship.
- Analyzed market trends to identify growth opportunities and adjust strategies accordingly.
- Fostered relationships with key clients to drive customer satisfaction and brand loyalty.
- Managed budgeting and forecasting for western region, ensuring alignment with corporate objectives.
- Mentored junior staff members on career development opportunities and best practices in sales strategy execution to accelerate their professional growth trajectories.
General Manager
Golf Galaxy
Las Vegas, NV
08.2020 - 01.2021
- Developed and implemented training programs for staff to enhance service quality.
- Streamlined inventory management processes to improve efficiency
- Reopened and reorganized store after the COVID shutdown
- Managed budget implementations, employee evaluations, and contract details.
General Manager
The VOID
Las Vegas, NV
12.2018 - 01.2020
- Executed marketing strategies that increased brand awareness within target markets.
- Led performance reviews, providing constructive feedback leading to a 25% smaller staff but a rise of 8 pts in NPS scores
- Developed and implemented strategies to increase sales and profitability.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- COVID caused this company to go out of business nationwide
General Manager
Taylormade / Adidas Golf Center
Las Vegas, NV
04.2014 - 11.2018
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Owners lost the contract with Adidas forcing the closure of all retail operations
Education
Bachelor of Science - Business Administration And Management
San Diego State University
San Diego, CASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Product knowledge
- Sales tracking
- Analytical problem solver
- KPI tracking
Timeline
Sales Manager
IKEA
07.2025 - Current
General Manager
VR Adventures
02.2023 - 01.2025
Western Regional Manager
Club Champion Golf
01.2021 - 02.2023
General Manager
Golf Galaxy
08.2020 - 01.2021
General Manager
The VOID
12.2018 - 01.2020
General Manager
Taylormade / Adidas Golf Center
04.2014 - 11.2018
Bachelor of Science - Business Administration And Management
San Diego State University