Summary
Overview
Work History
Education
Skills
Timeline
Generic
Scott Pigford

Scott Pigford

Allen

Summary

Experienced in banking operations with focus on customer service, product knowledge and sales techniques. Proven strengths in relationship building, problem-solving and communication skills. Contributed to significant growth of customer base by offering tailored financial solutions and maintaining high level client satisfaction in previous roles.

Overview

8
8
years of professional experience

Work History

Sales Associate

All-Safe Pest & Termite
Plano
02.2022 - Current
  • Currently, I have sold over $1.6 million in pest control for my employer alone.
  • Helped integrate AI into the business to enhance lead identification, tracking, and engagement.
  • Create process documents to ensure all staff members are up to date with the company's procedures.
  • Handle customer care and retention, ensuring we provide quality care and service to our members.

Valuations Specialist

CoreLogic Valuations
Irving
01.2018 - 01.2022
  • Reviewed comparable sales data from public records and industry sources to support valuation conclusions.
  • Created orders through CCC, CMS, and worked with various other operating systems used by appraisal management companies.
  • Assisted in developing policies and procedures related to residential appraisal review processes.
  • Reviewed title reports for liens, encumbrances, vesting issues, legal descriptions.
  • Monitored appraisal process performance metrics including turn times, quality assurance scores, customer feedback ratings.
  • Provided technical support to customers during critical incidents or high priority requests.

Operations Associate

CoreLogic Valuations
Irving
05.2017 - 01.2018
  • Made sure all appraiser fees, customer invoices, and customer information were completely accurate for reporting.
  • Handled all communications regarding the appraisal between customers and appraisers to complete an accurate report.
  • Prepared closing disclosure documents in accordance with federal regulations.
  • Monitored daily pipeline activity to ensure timely completion of loans.
  • Developed strong relationships with internal departments such as Sales and Marketing, Underwriting and Closing teams.

Education

High School Diploma -

Allen High School
Allen, TX
06-2014

Skills

  • Customer relationship management
  • Process documentation
  • Customer retention
  • Reporting tools
  • Operating systems
  • Residential loans
  • Collateral valuation
  • Appraisal regulations
  • Vendor management
  • Credit and collections
  • Accounts payable and receivable

Timeline

Sales Associate

All-Safe Pest & Termite
02.2022 - Current

Valuations Specialist

CoreLogic Valuations
01.2018 - 01.2022

Operations Associate

CoreLogic Valuations
05.2017 - 01.2018

High School Diploma -

Allen High School

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