Scott Porter

• Coordinated warranty inspections, documented defects, and prioritized corrective actions for timely resolution.
• Evaluated homeowner claims, verified coverage, and processed service requests with accurate supporting records.
• Communicated directly with homeowners, subcontractors, and project teams to resolve warranty concerns.
• Played a key role in resolving customer disputes related to warranties, providing clear explanations of company policies and negotiating fair resolutions when necessary.
• Collaborated with manufacturers to address recurring product defects, leading to improved overall product quality.
• Increased efficiency of repair work, conducting thorough assessments to identify root causes of issues.
• Trained new technicians in company procedures, contributing to a consistent level of service across the team.

• Fitted braces and durable medical equipment to match physician treatment plans.
• Contributed to the development of new orthopedic technician training materials to enhance learning outcomes for incoming technicians.
• Constructed or received casts or impressions of patients' torsos or limbs for use as cutting and fabrication patterns.
• Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
• Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
• Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.

Planned, designed, and constructed fab facility for orthotic and prosthetic devices.

• Maintained inventory of orthopedic supplies, ensuring availability for daily clinic flow.
• Supported physicians in providing high-quality care by accurately measuring, fitting, and adjusting orthopedic appliances as needed.
• Streamlined inventory management processes for orthopedic supplies, improving overall clinic organization and efficiency.
• Fitted braces and durable medical equipment to match physician treatment plans.
• Contributed to the development of new orthopedic technician training materials to enhance learning outcomes for incoming technicians.
• Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
• Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
• Constructed or received casts or impressions of patients' torsos or limbs for use as cutting and fabrication patterns.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
• Maintained inventory of orthopedic supplies, ensuring availability for daily clinic flow.
• Fitted braces and durable medical equipment to match physician treatment plans.
• Contributed to the development of new orthopedic technician training materials to enhance learning outcomes for incoming technicians.
• Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
• Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
• Constructed or received casts or impressions of patients' torsos or limbs for use as cutting and fabrication patterns.

• Interpreted blueprints and specifications to complete accurate layout, measurements, and installation tasks.
• Coordinated material handling, tool use, and equipment setup to maintain steady workflow.
• Inspected completed work to identify defects, correct issues, and uphold project requirements.
• Trained new workers on jobsite practices, hazard awareness, and proper construction techniques.
• Maintained organized work areas, removed debris, and supported efficient daily site operations.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
• Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
• Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
• Installed drywall, siding and other structural components.
• Provided labor support to carpenters, masons and other skilled trades.
• Worked on sites, installing roofs and other exterior components.
• Helped with door and window installations.
• Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
• Helped with erecting scaffolding and ladders.