Scott Sensibaugh
Phoenix,AZ
Summary
Detail-oriented Mortgage Loan officer with 18 years of sales and customer service experience. Adept at planning and managing an active book of business while staying committed to accuracy and financial success. Solid record of achieving targets by applying knowledge, abilities and superior work ethic toward tackling any challenge. Passionate about learning new skillsets and taking on new challenges in a fast paced learning environment
Overview
16
16
years of professional experience
Work History
Senior Mortgage Banker NMLS
Chase Bank NA
02.2012 - Current
- Managed a dynamic book of business with a pipeline of over 50 clients per month
- Develop strong relationships with customers through consultative selling and maintaining high levels of customer service
- Set clear and concise expectations with customers of end to end process
- Mitigate risk by partnering with internal business partners to ensure deadlines are met
- Maintain high level of customer satisfaction responding timely to client needs
Sales Manager
Slide-Lok
01.2010 - 02.2012
- Prospected and built strategic relationships with new business partners in order to expand pipeline
- Maintained open communication with existing customers and identified new product needs
- Expanded company growth and brand development by exceeding sales goals
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities
Outside Sales Representative
Buckeye International
01.2008 - 12.2009
- Established a pipeline of clients by prospecting and conducting face-to-face sales calls with business executives and directors throughout assigned territory
- Facilitated meetings with customers to determine clients needs and positioned product solutions.
- Delivered professional demonstrations and presentations of company products and services while on-site
- Maintained detailed administrative records
- Gained customer trust through effective communication and quick response, resulting in long-term client loyalty and expanded client base.
Education
B.S - Marketing
Northern Arizona University
Skills
- Customer Relationship
- Critical Thinking
- Sales Development
- Client Report Building
- Attention to Detail
- Problem Solving
- NMLS Registration
- Consultative Selling
Timeline
Senior Mortgage Banker NMLS
Chase Bank NA
02.2012 - Current
Sales Manager
Slide-Lok
01.2010 - 02.2012
Outside Sales Representative
Buckeye International
01.2008 - 12.2009
B.S - Marketing
Northern Arizona University
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