Scott Smith

Work History

Land Court Dept. of the Trial Court

Boston, MA

03.2005 - 03.2023

Acted as the administrative clerk for Judge Keith C. Long and Recorder Deborah J. Patterson in sessions of court.
Called cases in court, accepted and docketed all court filings for assigned judges.
Recorded courtroom events, scheduled court events either live, via telephone, or Zoom, and provided public listening lines via telephone, or streaming via Youtube.
Recorded attendance and assisted the judge and court officer with courtroom security.
Organized and maintained filing systems for confidential documents. Worked closely with the judge and the law clerk, as well as the public, to make files available for viewing.
Assisted attorneys and litigants with inquiries, concerns and complaints in a professional manner, whether in person, by telephone or via e-mail and responded to their requests promptly and courteously.
Verified accuracy of all paperwork prior to submission for processing.
Performed data entry tasks and docketing to update legal case files.
Created memos, letters, emails, reports, presentations as requested by judges or clerk-magistrates.
Provided administrative support such as scheduling appointments or meetings.
Scanned documents into digital formats ensuring accuracy of content.
Managed multiple projects simultaneously while meeting tight deadlines.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.

Land Court Dept. of the Trial Court

Boston, MA

06.2004 - 03.2023

Organized and maintained filing systems for confidential documents.
Assisted customers with inquiries and complaints in a professional manner.
Organized physical files on an ongoing basis to ensure efficient retrieval times.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Directed clients and guests to correct departments, rooms and staff members.
Supported office clerical functions using word processing and other software, email and office machines.