Scott Tucker
Sorrento,FL
Summary
With my experience on both sides of the spectrum in the transportation industry, I feel that I bring a great deal to what can build and maintain a sold team. I believe that sometimes to fully understand someones job, you have to be in their shoes for some time and gain as much knowledge as possible. I have grown to understand the old ways but to bring a new age twist to bring everyone home safely.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Dispatcher
Sunbelt Rental Equipment
Ocoee, FL
08.2023 - Current
- Prepared daily work and run schedules.
- Assigned drivers to appropriate routes based on customer needs.
- Managed daily delivery and work schedules to maximize coverage.
- Answered customer requests with information about product availability, shipping information and status updates.
- Developed strategies for improving efficiency within the dispatch department.
- Participated in team meetings discussing changes in procedures or processes.
- Supervised driver dispatching, route planning and vehicle tracking for over 18 drivers.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
District Driver
Sunbelt Rental Equipment
Winter Garden, FL
04.2019 - 08.2023
- Assisting all yards within the area when needed
- Train and onboard new drivers and assist in onboarding with new sales reps
- Oversee load in and load out of big projects ( music festivals, races, sport events, etc) when project managers were not available
- Assist in onboarding and decommissioning of stores
- Maintain a healthy relationship with managers, dispatchers and drivers in the Central Florida district
- Fill as dispatcher in emergency situations
Delivery Driver
Sunbelt Rental Equipment
Winter Garden, FL
09.2017 - 04.2019
- Loaded and unloaded vehicles at distribution center and delivery address.
- Ensured accurate completion of all paperwork associated with deliveries.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Navigated routes with relevant map programs and GPS systems.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Operations Supervisor
Waste Pro USA Inc.
Clermont, FL
07.2015 - 09.2017
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Recruited, interviewed and selected employees to fill vacant roles.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Monitored staff performance and provided feedback for improvement.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
Operations Manager
Waste Pro USA Inc.
Hardeeville, SC
07.2013 - 07.2015
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Collected customer fees, managed refunds, and provided complete sales documentation.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Hired and onboarded team members to meet immediate and expected demand.
- Managed 56 employees with 2 supervisors and 42 route trucks daily
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built strong operational teams to meet process and production demands.
Route Supervisor
Waste Pro USA Inc.
Clermont, FL
10.2011 - 07.2013
- Monitored driver and laborer time and attendance to control costs and maintain safety standards.
- Ensured compliance with DOT regulations regarding hours of service, vehicle inspection requirements and driver qualifications.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Motivated team to exceed performance targets with fast, accurate service in handling deadlines
- Organized weekly meetings with drivers to review delivery schedules, discuss changes in policy or procedure, provide feedback on job performance and address any other issues that may arise.
- Monitored route performance, identified areas for improvement and provided guidance to drivers on proper techniques for efficient delivery.
Corporate Driver Trainer
Waste Pro USA Inc.
Sanford, FL
03.2006 - 02.2013
- Assist in training and opening new facilities in the southeastern US
- Assist in having yards get back on track if falling behind in operations and budget
- Onboard yards that were bought by company and train the employers of the company policies
- Assist in all new municipal contract start ups in the state of FL
- Assist wherever my skills were needed in Orlando when not on the road
Residential Lead Driver
Waste Pro USA Inc.
Orlando, FL
04.2005 - 02.2008
- Ensured that all vehicles were inspected and maintained properly.
- Conducted annual performance reviews to assist drivers with maintaining required standards.
- Collaborated closely with dispatchers to ensure smooth operations.
- Provided support to drivers during their route if needed.
- Coordinated routes for drivers to ensure efficient use of resources.
- Supervised and trained new drivers in safe driving techniques and company policies.
Education
High School Diploma -
Pine Ridge High School
Deltona, FL12-2003
Skills
- Database Management
- Data Entry
- Driver Communication
- Schedule Management
- Dispatch Coordination
- Work Order Management
- Route Navigation
- Customer Relations
- Critical Thinker
- Geographical Knowledge
- Route Planning
- Training New Hires
Certification
- Ceritfied MEWP and Forklift Trainer and Evaluator
- Lead Team Manage Skills Training
- Emergency Response Team
Timeline
Dispatcher
Sunbelt Rental Equipment
08.2023 - Current
District Driver
Sunbelt Rental Equipment
04.2019 - 08.2023
Delivery Driver
Sunbelt Rental Equipment
09.2017 - 04.2019
Operations Supervisor
Waste Pro USA Inc.
07.2015 - 09.2017
Operations Manager
Waste Pro USA Inc.
07.2013 - 07.2015
Route Supervisor
Waste Pro USA Inc.
10.2011 - 07.2013
Corporate Driver Trainer
Waste Pro USA Inc.
03.2006 - 02.2013
Residential Lead Driver
Waste Pro USA Inc.
04.2005 - 02.2008
High School Diploma -
Pine Ridge High School
Similar Profiles
Timothy EvansTimothy Evans
Transportation Dispatcher/Driver and Transport Manager at Sunbelt Rental EquipmentTransportation Dispatcher/Driver and Transport Manager at Sunbelt Rental Equipment
Mitchell VeraMitchell Vera
Mechanic 1 at Sunbelt Rental EquipmentMechanic 1 at Sunbelt Rental Equipment
Calvin SmallsCalvin Smalls
Commercial License Driver at Sunbelt RentalCommercial License Driver at Sunbelt Rental
Jamie O'BrienJamie O'Brien
Claims Manager at Synergy Healthcare (Formally Consulate Healthcare)Claims Manager at Synergy Healthcare (Formally Consulate Healthcare)
MAYRA DIAZMAYRA DIAZ
Procurement Supervisor at Sparton & Elbit System of AmericaProcurement Supervisor at Sparton & Elbit System of America