Scott Twining
Phoenix,AZ
Summary
I am a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am passionate about servant leadership, social activities, ministry, working hard, and public speaking.
Overview
4
4
years of professional experience
Work History
Paralegal
David Ingrassia
Phoenix, AZ
08.2023 - Current
- Assisted in drafting various legal documents such as memos, complaints, garnishments, and judgments
- Filed documents with the Superior Court of Arizona and the U.S
- Bankruptcy Court
- Drafted emails
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- I was given the opportunity to prepare and package outgoing mail.
- Organized legal documents in company filing systems and databases.
Facility Operations Team Member
Sky Ranch Christian Camps
Van, TX
03.2023 - 07.2023
- Organized, stamped, and delivered mail
- Built furniture
- Operated on security nights
- Labor assistance
- Assisted in cleaning up buildings, moving large objects, and transporting both kids and adults in trailers.
- Helped coordinate events with other activity leaders for the kids
- Servant leadership
- Ministry
Drive Up & Go Clerk
Safeway
Phoenix, AZ
04.2022 - 08.2022
- Pick and gather requested groceries
- Prepared the groceries in bags ready to be picked up by requested time and arrival
- Worked on the computer for online orders, filing, customer service, and temperature checks
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse
- Maintained inventory levels of office supplies and equipment as needed
- Trained staff members to perform work activities and use computer applications.
- Answered phones in a courteous manner while providing excellent customer service
Courtesy Clerk
Safeway
Liberty Lake, WA
12.2019 - 08.2021
- Packaged or bagged purchases and assisted customers with in-vehicle loading
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions and resolving issues quickly
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Cleaning the bathrooms
- Sweeping the store, stocking supplies, and collecting carts from outside of the store.
- Mentored junior team members and managed employee relationships.
- Checked expiration dates on food products before placing them on shelves.
- Took unwanted items from checkout to proper location.
- Directed customers to product locations throughout store to help find requested items.
Education
Bachelor of Arts - Political Science And Government
Grand Canyon University
Phoenix, Arizona04.2023
Central Valley High School
Skills
- Leadership
- Organization
- Filing
- Active computer work "Mac" and "PC"s
- Communication
- Collaboration
- Problem solving
- Customer service
- Efficient
- Experience on Google Drive and Microsoft Business
- Outdoor duty
- Can prepare legal demand letters
- Assist drafting memos such as complaints and garnishments
- Understands Confidentiality
- Attorney Support
- Bankruptcy Law
- Legal Research Skills
- Administrative Support
Accomplishments
- Speech and Debate team from 2022-2023
- Published paper through Sociology/Social Work Review Volume 2
- Employee of the month during my time as a courtesy clerk
References
- Nikki Haile, Safeway Front Line Manager, 509-953-6506
- Jacob Billups, Safeway Front Line Manager, 509-991-6272
- Brad Pesnell, Ministry Mentor, 509-209-7001
- Patrick Reith, Operations Team Director, 317-313-2245
- David Ingrassia, Bankruptcy Attorney In Practice, 602-769-4648
Timeline
Paralegal
David Ingrassia
08.2023 - Current
Facility Operations Team Member
Sky Ranch Christian Camps
03.2023 - 07.2023
Drive Up & Go Clerk
Safeway
04.2022 - 08.2022
Courtesy Clerk
Safeway
12.2019 - 08.2021
Bachelor of Arts - Political Science And Government
Grand Canyon University
Central Valley High School
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